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About the Users Page

To access the Users page, click Settings Menu > Users on the banner.

You must be an administrator with the Super User role to view, add, and manage users. Depending on whether SMTP is configured or not, different workflows exist to add and manage users in Paragon Automation. See Configure SMTP Settings in Paragon Shell.

If SMTP is configured, Paragon Automation sends an invitation e-mail when a first-time user creates an account in Paragon Automation and when an administrator with the Super User role adds a user to an organization.

If SMTP is not configured in Paragon Automation, an administrator with the Super User role creates a user account in the organization and shares the Paragon Automation URL, e-mail ID, and temporary password with the user. The user must log in with the credentials provided by the Super User to activate the account. Once logged into the organization, the user is prompted to create a new password. For more information on user login, see User Activation and Login.

Tasks You Can Perform

An administrator with the Super User role can perform the following tasks from this page:

  • View details of the existing users and the users who are invited to access the organization—The basic information about the users, such as first name, last name, e-mail ID, invite status of the user, and role assigned is displayed. See Table 1 for field descriptions.

  • Invite users; see Invite Users.

  • Manage user invitations; see Manage Users and Invites.

  • Resize or re-arrange columns in a table (grid).

  • Show or hide columns in the table or reset page preferences, using the vertical ellipsis menu.

  • Search by using keywords—Click the search icon (magnifying glass), enter the search term in the text box, and press Enter. The search results are displayed on the same page.

  • Filter the data displayed in the table—Click the filter icon (funnel) and select whether you want to show or hide advanced filters. You can then add or remove filter criteria, save criteria as a filter, apply or clear filters, and so on. The filtered results are displayed on the same page.

For more information, see GUI Overview.

Field Descriptions

Table 1 describes the fields on the Users page.

Table 1: Fields on the Users Page
Fields Description
First Name The first name of the user.
Last Name The last name of the user.
Email The e-mail ID the user would use to access Paragon Automation.
Status

Indicates a user’s account status:

User account status when SMTP is configured:

  • Active: The user’s account is active and the user can access the organization.

  • Invite Pending: The user is yet to accept the e-mail invitation sent to them and doesn’t have access to the organization.

  • Invite Expired: The e-mail invitation sent to the user has expired. An invitation expires seven days after the invite is sent to the user.

User account status when SMTP is not configured:

  • Created: The Super User has created a user account in Paragon Automation for the user. The user must login using the e-mail ID and temporary password that the Super User shares with them to activate their account.

  • Active: The user’s account is active and the user can access the organization.

Role

The role assigned to a user.

See Predefined User Roles Overview for details about the user roles.