- Key Features in Junos OS Release 22.2
- play_arrow Junos OS Release Notes for ACX Series
- play_arrow Junos OS Release Notes for cRPD
- play_arrow Junos OS Release Notes for cSRX
- play_arrow Junos OS Release Notes for EX Series
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- play_arrow Junos OS Release Notes for MX Series
- play_arrow What's New
- play_arrow What's New in 22.2R1-S2
- play_arrow What's New in 22.2R1
- EVPN
- High Availability
- Interfaces
- IP Tunneling
- Junos Telemetry Interface
- Licensing
- MACsec
- MPLS
- Platform and Infrastructure
- Precision Time Protocol (PTP)
- Routing Policy and Firewall Filters
- Routing Protocols
- Routing Policy and Firewall Filters
- Source Packet Routing in Networking (SPRING) or Segment Routing
- Software Installation and Upgrade
- Subscriber Management and Services
- VPNs
- Additional Features
- What’s Changed
- Known Limitations
- Open Issues
- Resolved Issues
- Migration, Upgrade, and Downgrade Instructions
- play_arrow Junos OS Release Notes for NFX Series
- play_arrow Junos OS Release Notes for PTX Series
- play_arrow Junos OS Release Notes for QFX Series
- play_arrow Junos OS Release Notes for SRX Series
- play_arrow Junos OS Release Notes for vMX
- play_arrow Junos OS Release Notes for vRR
- play_arrow Junos OS Release Notes for vSRX
- Licensing
- Finding More Information
- Requesting Technical Support
- Revision History
Requesting Technical Support
Technical product support is available through the Juniper Networks Technical Assistance Center (JTAC). If you are a customer with an active Juniper Care or Partner Support Services support contract, or are covered under warranty, and need post-sales technical support, you can access our tools and resources online or open a case with JTAC.
- JTAC policies—For a complete understanding of our JTAC procedures and policies, review the JTAC User Guide located at https://www.juniper.net/content/dam/www/assets/resource-guides/us/en/jtac-user-guide.pdf.
- Product warranties—For product warranty information, visit https://support.juniper.net/support/warranty/.
- JTAC hours of operation—The JTAC centers have resources available 24 hours a day, 7 days a week, 365 days a year.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online self-service portal called the Customer Support Center (CSC) that provides you with the following features:
- Find CSC offerings: https://support.juniper.net/support/
- Search for known bugs: https://prsearch.juniper.net/
- Find product documentation: https://www.juniper.net/documentation/
- Find solutions and answer questions using our Knowledge Base: https://supportportal.juniper.net/s/knowledge
- Download the latest versions of software and review release notes: https://support.juniper.net/support/downloads/
- Search technical bulletins for relevant hardware and software notifications: https://supportportal.juniper.net/s/knowledge
- Join and participate in the Juniper Networks Community Forum: https://www.juniper.net/company/communities/
- Create a service request online: https://supportportal.juniper.net/
To verify service entitlement by product serial number, use our Serial Number Entitlement (SNE) Tool: https://entitlementsearch.juniper.net/entitlementsearch/
Creating a Service Request with JTAC
You can create a service request with JTAC on the Web or by telephone.
- Visit https://support.juniper.net/support/requesting-support/
- Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).
For international or direct-dial options in countries without toll-free numbers, see https://support.juniper.net/support/requesting-support/.