- play_arrow Get Started with AI Ops
- play_arrow Service-Level Expectations (SLE)
- play_arrow Wireless SLEs Dashboard
- play_arrow Wired SLEs Dashboard
- play_arrow WAN SLEs Dashboard
- play_arrow Alerts
- play_arrow Get Started with Marvis
- play_arrow Marvis Actions
- Marvis Actions Overview
- Subscription Requirements for Marvis Actions
- Layer 1 Actions
- Connectivity Actions
- AP Actions
- Switch Actions
- WAN Edge Actions
- Data Center/Application Actions
- Other Marvis Actions
- Marvis Actions: An Insight into Backend Operations
- Anomaly Detection Event Card
- AP Deployment Assessment
- play_arrow Marvis Minis
- play_arrow Conversations and Queries
- play_arrow Marvis Client
- play_arrow Marvis App for Teams
- play_arrow Troubleshooting Examples
WAN Edge Insights
Investigate issues affecting WAN Edges.
Finding the Insights for WAN Edges
Go to the Insights page, click the site menu at the top of the page, then click WAN Edge on the left, and then click the WAN Edge that you want to view.
WAN Edge Events
Click an event to see a summary on the right side of the page.
Other options:
Use the tabs at the top of this section to show all, good, neutral, or bad events.
Use the Types drop-down menu to show all types or select an event type. For more information, see WAN Edge Event Types.
Use the Ports drop-down menu to show all ports or select a port.
WAN Edge Event Types
At the top of the WAN Edge Events section, use the Types drop-down menu to show all types or select an event type. The even types include:
Assigned
BGP Peer State Changed
Bounce Port
Claimed
Config Changed by Mist
Config Changed by User
Config Failed
Configuration Error in Additional CLI
Configured
Get Support Files
HA control Link Down
HA Control Link Up
HA Health Weight Low
HA Health Weight Recovery
OSPF Neighbor Down
OSPF Neighbor Up
Path Down
Path Up
Peer Down
Peer Up
Port Down
Port Up
Reassigned
Restarted by User
RG State Change
Unassigned
Unclaimed
WAN Edge Alarm
WAN Edge App package Install Failed
WAN Edge ARP Failure
WAN Edge ARP Success
WAN Edge BGP Neighbor Down
WAN Edge BGP Neighbor Up
WAN Edge Certificate Regenerated
WAN Edge Conductor Connected
WAN Edge Conductor Disconnected
WAN Edge Config Lock Failed
WAN Edge Connected
WAN Edge DHCP Failure
WAN Edge DHCP Pool Exhausted
WAN Edge DCHP Success
WAN Edge Disconnected
WAN Edge Disconnected Long
WAN Edge Download Initiated (from Scheduled Operation)
WAN Edge Download Initiated by User
WAN Edge Fib Count Returned to Normal
WAN Edge Fib Count Threshold Exceeded
WAN Edge Firmware Downloaded
WAN Edge Flow Count Returned to Normal
WAN Edge Flow Count Threshold Succeeded
WAN Edge OSPF Neighbor Adjacency Failed
WAN Edge PoE Controller Upgrade Available Alarm
WAN Edge Port Redundancy Group State Changed
WAN Edge Process Sart
WAN Edge Rebooting for Upgrade
WAN Edge Recovery Snapshot Failed
WAN Edge Recovery Snapshot Not Needed
WAN Edge Recovery Snapshot Not Supported
WAN Edge Recovery Snapshot Requested
WAN Edge Recovery Snapshot Succeeded
WAN Edge Redundancy Group State Changed
WAN Edge Restarted
WAN Edge Security Package Install Failed
WAN Edge Security Package Installed
WAN Edge Source NAT Pool Threshold Succeeded
WAN Edge SSH Reject Error
WAN Edge Support Files Upload Failed
WAN Edge Support Files Uploaded Successfully
WAN Edge Tunnel Auto Provision Failed
WAN Edge Tunnel Auto Provision Succeeded
WAN Edge Tunnel Down
WAN Edge Tunnel Up
WAN Edge Upgrade by Mist
WAN Edge Upgrade Complete
WAN Edge Upgrade Failed
WAN Edge Upgrade Image Uploaded
WAN Edge Upgrade Initiated (from Scheduled Operation)
WAN Edge Upgrade Initiated by User
WAN Edge Upgrade Pending
WAN Edge Upgrade Software Add
WAN Edge Upgrade Software Add Retry
WAN Edge Upgrade Storage Cleanup
ZTP Configuration Applied
ZTP Configuration Failed
ZTP Failed
ZTP Finished
ZTP Post Script Success
ZTP Post Script Complete
ZTP Started
Application Path Insights (Beta)
Application Path Insights are available to beta customers.

You can select the information to show the chart:
Policies—Select the policy to show.
Data Type—Select Bandwidth or Sessions.
Networks—Select all networks or one network.
Applications—Click X to remove an application. Click + to add an application. (The + button appears only if applications are hidden.)
WAN Edge Device Charts
Explore these charts to gain insights into device status.

These charts include:
Control Plane CPU
Data Plane CPU
Memory Utilization
Power Draw
WAN Edge Ports
Explore these charts to gain insights into activity on each port.

At the top of this section, select All Ports or a specific port.
In each chart, hover your mouse pointer over any data point to see the details in a pop-up box.
The charts include:
Bandwidth
Max Bandwidth
Applications TX + RX Bytes
Port Errors
IPSec Traffic
Peer Path Stats
Explore latency, loss, jitter, and Mean Opinion Score for all peer paths or the worst three peer paths.

At the top of this section, use the tabs to show only the worst three paths or all paths.
In each chart, hover your mouse pointer over any data point to see the details in a pop-up box.
The charts include:
Latency
Loss
Jitter
MOS (Mean Opinion Score)
Current Values for WAN Edges
The Current Values section appears toward the bottom of the Insights page.

The values in this section are not impacted by the time range selection at the top of the page.
When a WAN Edge is selected as the context, the Current Values section includes the Current WAN Edge Properties:
Properties—Location, MAC address, model, and firmware version
Status—Current status, IP address, and uptime
Security Services enabled or disabled