Customer Success Story
A simpler, smarter network to support government operations
Meerinzicht, the local governing authority for three municipalities in the Netherlands, relies on the Juniper AI-Native Networking Platform to provide social services and administrative operations for a community of 100,000 people.
Overview
| Company | Meerinzicht |
| Industry | Government and Non-Profit |
| Products used | AP32, EX4650, EX4400-24X, EX4100, Wi-Fi Assurance, Wired Assurance, Marvis VNA |
| Region | EMEA |
1,200
Better user experience
Employees have fast, reliable Wi-Fi
2
Consistency
Switch configurations, not 80
5
Time saved
Clicks to create a new VLAN in the Mist portal
Older Wi-Fi technology couldn’t keep pace as Meerinzicht worked to provide social care and business operations for the towns of Harderwijk, Ermelo, and Zeewolde on the Veluwemeer Aqueduct. The office Wi-Fi was slow for staff to use and managing a multivendor network comprised of more than 80 switches was labor-intensive.
As the IT leaders at Meerinzicht explored the latest innovations in wired and wireless networking, they wanted a unified network solution that would deliver a better user experience at all locations, strengthen security, and simplify network operations.
“Juniper was exactly what we were looking for,” said Dennis Koek, Lead Engineer for Meerinzicht. “Mist AI was a big eye-opener.”
The Juniper AI-Native Networking Platform delivers advanced AI for IT operations (AIOps) to enable exceptional digital experiences for Meerinzicht’s 1,200 employees. With more than nine years of AI and ML delivered from a microservices cloud, the Juniper AI-Native Networking Platform makes every connection more reliable, measurable, and secure for every device, user, and application.
AI-Native Networking puts the user experience first
The new Juniper AI-Native Networking Platofrm is used at 15 locations in Harderwijk, Ermelo, and Zeewolde, including the town halls, social care offices, sports centers, parks, and community spaces.
Juniper AP32 Wireless Access Points work in conjunction with the Juniper Mist microservices cloud to deliver Wi-Fi 6 connectivity to ensure exceptional experiences for staff and their devices with zero downtime for network upgrades. Mist AI automates troubleshooting and operations while providing near real-time visibility into user service levels.
Juniper EX4650 Switches, EX4400 Switches, and EX4100 Switches are used for the core and access layers. AI-Native automation streamlines operations.
Juniper’s Marvis Virtual Network Assistant adds conversational AI to empower the IT team to speed up issue resolution with the ability to proactively identify and resolve issues before they impact the end user experience.
Juniper AP32 Wireless Access Point
A smooth transition and simplified operations
Refreshing all locations with Juniper AI-Native Networking was straightforward, even with a lean IT team. “Users had no disruption,” said Koek.
Juniper brings agility, automation, and assurance that allows Meerinzicht to increase employee productivity and simplify operations as it services the social and administrative needs of the community.
Mist AI continuously optimizes users’ network experience so Meerinzicht staff have speedy access to their essential applications and digital services from any location. The virtual desktop environment is responsive and video collaboration calls are clear.
“We have greater visibility across the wireless and wired network now,” said Koek. Seeing and understanding network activity allows the IT team to improve network performance, security, and operational efficiency.
“We can troubleshoot much faster, although we haven’t had many network support cases since deploying Juniper,” he said.
The IT team no longer has to juggle 80 different switch configurations and software updates by hand. Now IT has two switch configuration templates—for core and access—that speed up network service delivery and reduce the risk of manual errors. Instead of spending hours at the command line, IT can set up a new VLAN in seconds in the Juniper Mist portal.
Published October 2024