Integrate Data Center Network Operations into the IT Organization Solution Brief

Enhance visibility and control over data center incidents

Network administrators often find themselves caught between the organizational demands of ticketing systems and the practical realities of network management. Moreover, each organization has unique needs, making a one-size-fits-all solution to the problem impractical and, likely, ineffective.

Apstra ServiceNow PowerPack uses Apstra’s comprehensive REST API to create a customizable, automated solution that connects data center network anomaly detection with ServiceNow tickets in near real time.

• Transform how you manage network incidents

By combining Apstra’s powerful anomaly detection and ServiceNow’s comprehensive ticketing system, network teams can work more efficiently and effectively.

• Gain a centralized point of control
  

Values in a property set are used to indicate blueprints that need to be tracked and to pause the automation. The PowerPack also records tickets created and currently active.

• Flexible enough to suit your needs
  

The Apstra ServiceNow PowerPack is free and can be easily modified and designed to meet the unique challenges faced by your business and other customer organizations.)

The Apstra ServiceNow PowerPack synchronizes Apstra monitoring with ticketing system updates in near real time. When Apstra detects anomalies, the software automatically opens incident tickets in ServiceNow, populates them with relevant information, and resolves them once the issues are addressed in Apstra.

Generate ServiceNow tickets for Apstra anomalies nearly instantly, ensuring rapid response to network issues.

Maintain up-to-date ticket status, reflecting the current state of network anomalies.

Adapt the solution to your specific business logic and requirements using Apstra’s flexible API.

Extend network issue awareness beyond the network team, fostering better cross-departmental communication.

Free up network administrators to focus on critical tasks by automating manual processes.

Apstra is part of Juniper’s data center solution—the fastest and most flexible way to deploy high performing networks and the simplest to operate with limited IT.

Juniper Networks believes that connectivity is not the same as experiencing a great connection. Juniper’s AI-Native Networking Platform is built from the ground up to leverage AI to deliver exceptional, highly secure, and sustainable user experiences from the edge to the data center and cloud. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on X (Twitter), LinkedIn, and Facebook.

To learn more about Juniper Apstra ServiceNow PowerPack, visit our website at https://github.com/Juniper/ApstraPowerPacks

For technical data sheets, guides and documentation, visit the GitHub repository

Get it for free on GitHub. Modify it to suit your needs