Bonnier News keeps engaging content flowing in Sweden with AI-driven Wi-Fi

“We’ve had a long history of unstable Wi-Fi,” says Johan Lindgren, IT operations manager at Bonnier News.

A poor network user experience made it harder for content, marketing, sales, and events teams in Sweden to collaborate and work the way they wanted—anywhere and anytime.

All that changed after Bonnier News refreshed its offices with Juniper’s wired and wireless solution, driven by Mist AI.

An optimal network user experience is critical for the content and production teams responsible for newspapers, TV channels, and magazines, as well as sales, marketing, and administration.

“We used to hear every day how poor the Wi-Fi was,” Lindgren says. “With Juniper, we have significantly improved our user experience and now have a higher connectivity with our clients.”

Wi-Fi and wired assurance enable AI-driven operations, freeing up troubleshooting tasks from network engineers and empowering the service desk. Knotty problems like misconfigured VLANs and Dynamic Host Configuration Protocol (DHCP) errors are rapidly identified and automatically resolved with self-driving capabilities from Marvis.

“Before only our technical people could solve Wi-Fi problems,” he says. “Now our service desk can solve issues, and our technical team can focus on work like migrating to the cloud.”

Perhaps the biggest advantage is a meaningful relationship with Juniper. “The Juniper team interacts with customers to determine the product roadmap,” Lindgren says. “We can submit feature requests right from the portal. This is the way of the future.”