Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?

 
ON THIS PAGE
 

Cradlepoint Integration

Juniper Networks Mist Cloud supports Cradlepoint 5G cellular adapters, adding to Juniper’s wired, wireless and SD-WAN portfolio of supported products.

Have you ever thought about adding 5G to your AI-driven SD-WAN? Adding 5G to your SD-WAN offers many benefits, including high-speed bandwidth, improved reliability, and rapid provisioning. It can be deployed as a primary link or as a backup, there to keep your branches connected even when a cable gets cut, or there's some construction nearby. Now you may be saying to yourself, that sounds cool, but I already have several interfaces I log into, I don't need another one.

Well, have we got good news for you. CradlePoint and Juniper Mist are now integrated. By leveraging our 100% open API architecture with CradlePoint NetCloud, Mist gives visibility into what SIMs are populated on the CradlePoint devices, MAC addresses, connection status, IP address information, and things like config changes.

NetCloud sends over all cellular edge data. Now you can monitor and troubleshoot your AI-driven SD-WAN and CradlePoint 5G from the Mist cloud. And that's the power of the CradlePoint integration with Juniper's AI-driven SD-WAN in 60 seconds.

Juniper Mist WAN Assurance supports the following Cradlepoint 5G adapters:

  • W1850 Series 5G Wideband Adapter

  • W1855 Series 5G Wideband Adapter

  • W2000 Series 5G Wideband Adapter

  • W2005 Series 5G Wideband Adapter

  • W4005 Series 5G Wideband Adapter

Juniper Mist WAN Assurance supports the following Cradlepoint devices:

  • E300 Series Enterprise Router

  • E3000 Series Enterprise Router

  • R1900 router

  • AER2200 router

  • CBA850 LTE adapter and its sub models

The Cradlepoint 5G adapters provide an LTE WAN backhaul mechanism across many verticals such as retail, warehousing, logistics. Juniper Mist integration with Cradlepoint enables you to use Cradlepoint 5G cellular adapters with Juniper’s wired, wireless, and SD-WAN solutions driven by Mist AI.

You can now integrate your Cradlepoint NetCloud Manager account with the Juniper Mist cloud portal. The integration enables you to:

  • Manage Cradlepoint devices from the Mist portal including onboarding, assigning devices to a site, and view device inventory details.
  • Get visibility into the health, SLE, and Insights into Cradlepoint devices.
  • Leverage Marvis, Juniper’s virtual network assistant, to get proactive recommendations and self-driving network actions.

The integration enhances Juniper Mist’s client-to-cloud user experience by additionally providing insights into the branch WAN adapters, helping the network admins reduce Mean Time to Identify (MTTI).

Prerequisite for Onboarding Cradlepoint Devices

To onboard Cradlepoint devices into Juniper Mist portal, you must:

  1. Link Cradlepoint NetCloud account to the Juniper Mist portal.
  2. Add account to your Mist organization as a Cellular Edge token.

On adding the Cellular Edge token to your organization in Juniper Mist, supported Cradlepoint devices that are managed by NetCloud are automatically onboarded to the Mist portal.

To integrate your NetCloud account with the Mist cloud, you need:

  • Active Marvis subscription
  • Deployed Mist device type on the site (minimum one)
  • Cradlepoint devices managed from NetCloud

Integrate Cradlepoint NetCloud Account to the Juniper Mist Portal

Use the following procedure to integrate your NetCloud account with the Mist cloud:

  1. Generate the required API token (X-CP-API-ID, X-CP-API-KEY, X-ECM-API-ID, and X-ECM-API-KEY) from NetCloud dashboard with following steps:
    1. Log in to the NetCloud Manager.
    2. Click Tools in the left-side navigation panel, and then click the NetCloud API tab.
      Figure 1: Generating API Keys in NetCloud Dashboard Generating API Keys in NetCloud Dashboard
    3. Click the API Portal link on the Tools page.
      On the API portal, you can view information about your API keys. Copy X-CP-API-ID and X-CP-API-KEY and save them for further reference.
    4. Navigate back to Tools> NetCloud API > Create API Key
    5. Click Add and select a role to associate with the keys and click OK. .

      The dialog opens and displays your X-ECM-API-ID and X-ECM-API-KEY key values. Copy these key values and save them for further reference.

    Keep ready all key values—X-CP-API-ID, X-CP-API-KEY, X-ECM-API-ID, and X-ECM-API-KEY

  2. Log on to Juniper Mist portal and complete the following steps:
    1. On Juniper Mist portal, go to Organization > Settings.
    2. Scroll to Third Party Token pane and click Create.
    3. Select Cellular Edge and enter the keys you saved in previous procedure.
      Figure 2: Add Third Party Token for Cradlepoint Add Third Party Token for Cradlepoint

      By default, the LLDP option is enabled. LLDP allows discovery and identification of devices connected to the LAN ports on Cradlepoint devices.

      Note:

      The Cradlepoint R1900 router does not support LLDP today. Please contact your Cradlepoint account manager to request further information on future plans to add LLDP to this device.

      The latest release of NetCloud OS revealed that support for LLDP functionality is disabled for W1850 and W1855 Cradlepoint devices. This will be enabled in the next release, scheduled for August 2024.
    4. Click Create Token.
      You can see the entry for CradlePoint in the Third Party Token table after a successful integration.

View Cradlepoint Inventory

To view the inventory details of the Cradlepoint devices onboarded to the Mist portal:

  1. On Juniper Mist portal, go to Organization > Inventory > Cellular Edges.

    The Mist Dashboard’s Inventory displays the CradlePoint Inventory for the supported devices that are synced from NetCloud.

  2. Click Sync Cellular Edges on the Inventory page if the Cellular Edge page does not display any data.
    Figure 3: View CradlePoint Devices in Cellular Edge Inventory View CradlePoint Devices in Cellular Edge Inventory

Assign Cradlepoint Devices to a Site

To assign a Cradlepoint device to site:

  1. On Juniper Mist portal, go to Organization > Inventory > Cellular Edges.
  2. Select the device and click More > Assign to Site on the page
    Figure 4: Assign Cradlepoint Devices to a Site Assign Cradlepoint Devices to a Site

Auto-Provisioning

You can use auto-provisioning to automatically assign Cradlepoint devices to sites. Auto-provisioning allows you to define rules for assigning a device to a site. Mist automatically assigns the device to a site based on the auto-provisioning rules that you configure.

You can set up auto-provisioning from the Organization > Settings page in the Juniper Mist™ portal. See Automatically Assign Devices to a Site.

Juniper Mist™ can automatically assign a site based on:

  • Device name—You can configure rules to derive the site name based on the device name (Cellular Edge Name).

  • Device model—You can assign devices to sites based on the device model (Cellular Edge Model).

If you do not configure auto-provisioning, Mist uses the LLDP information on the Cradlepoint device for site assignments. Mist first identifies a Juniper device that is connected to a port on the Cradlepoint device and is also in the same organization. Mist then assigns the Cradlepoint device to the same site that the Juniper device is assigned to.

For the LLDP-based automatic site assignment to work, you must ensure that LLDP is enabled on both the Cradlepoint and Juniper devices. Automatic site assignment is applicable only for devices connecting to the Juniper Mist dashboard for the first time.

View Cradlepoint Device Details

To view Cradlepoint device details:

  1. On Juniper Mist portal left-navigation bar, go to WAN Edges > Cellular.
  2. Select the required site from drop-down menu to view Cradlepoint devices assigned to that site.
    Figure 5: View Cradlepoint Device Details View Cradlepoint Device Details

    Click the device name to open the device details page.

    Figure 6: View Cradlepoint Device-Specific Details View Cradlepoint Device-Specific Details

    The page lists device-specific information such as properties, statistics, SIM list, and front panel details. You have an option to navigate to the NetCloud dashboard by clicking Go to NetCloud.

Get Cradlepoint Device Insights

To get details of events related to cellular edge devices, select Monitor > Service Levels > Insights, and then select Cellular Edge as the context.

Figure 7: Select Cellular Edge to Display Insights Select Cellular Edge to Display Insights

The page displays Cellular Edge device events, properties, and port details. For Cradlepoint devices, the events are ingested from NetCloud.

Figure 8: Cellular Edge Device Events Cellular Edge Device Events

The time series data charts include:

  • SINR—Signal-to-Interference-plus-Noise Ratio (SINR) graph compares the level of the received signal to the level of background noise and interference.

  • RSRP—Reference Signal Received Power (RSRP) represents a measure of the received power level in an LTE network. Supported range: -200 through 10 dBm.

  • RSSI—Received signal strength indicator (RSSI) is a measurement of the AP radio signal and is typically measured by the client. The scale runs from -100 dBm (weakest) to 0 dBm (strongest).

  • RSRQ—Reference Signal Received Quality (RSRQ) measures the quality of the reference signal received by the Cellular Edge device. RSRQ measures the strength of the signal received, by assessing the interference and noise level in the signal.

You can find the supported device events currently ingested at:

https://api.mist.com/api/v1/const/otherdevice_events

Configure Alerts for Cellular Edge Devices

The Alerts Dashboard gives you visibility into issues with Cradlepoint devices. The dashboard provides information about all alerts that you enable on the Alerts Configuration page. You can also enable e-mail notifications for issues that you want to monitor closely. For information about configuring alerts, see Configure Alerts and Email Notifications.

You can configure alerts for issues such as

  • Device disconnected from NCM
  • Firmware upgrade
  • Login failure
  • Change of WAN Cellular service type
  • Device reboot

For a list of alerts that you can enable for your Cradlepoint device, see Juniper Mist Alert Types.

Here is a sample screenshot that shows the alerts for a Cradlepoint device:

The alerts are based on the events generated by NetCloud Manager (NCM). When you integrate the Cradlepoint NetCloud Account with Juniper Mist, Mist configures the list of events that will be sent as webhooks to the Mist cloud. The ingest service consumes these webhooks and generates events and alerts. These alerts can be forwarded as e-mails or webhooks from the Mist cloud to an external destination.

You can view the list of events in the Alert & Logs>Set Up Alerts page in NetCloud Manager as shown in the following example. You can also see the webhook listed on the right.

You can view the complete webhook URL in the Alert & Logs>Set Up Alerts>Manage Destinations page.

Unlink Cradlepoint Account From Juniper Mist Portal

  1. On Juniper Mist portal, go to Organization > Admin> Settings.
  2. Scroll-down to Third Party Token pane.
  3. Click the Cradlepoint entry in the table.
    The The Cellular Edge Token window opens.
    Figure 9: Delete Cradlepoint Tokens Delete Cradlepoint Tokens
  4. Click Delete Token.
    Table will not have any key entry post delete and Cellural Edge inventory also does not display any Cradlepoint devices.

See Also