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Integrate Your Zoom Account with Mist

If you have a Zoom business account plan (not basic or pro), you can integrate it with Juniper Mist to collect application and performance data by linking the account in your Mist organization. When linking the Zoom account, use administrator credentials (that is, not a personal login).

The following Zoom permissions are required:

  • dashboard_meetings:read:admin—This permission enables Mist to view the meeting information of all the users on the Zoom dashboard.

  • user:read:admin—This permission enables Mist to view all user information.

We also recommend that you enable the following Zoom options so Mist can collect, analyze, and display on the Insights page call data at the level of individual user:

Link Your Zoom Account to a Mist Organization

You can line the same Zoom business account to different Mist organizations. Likewise, you can multiple different Zoom accounts to the same organization.

To link a Zoom account to an organization on the Mist portal:

  1. On the Mist portal, select Organization> Settings.
  2. Under Application Insights Integration, select Zoom from the Link Account drop-down list.
  3. Click Yes in the Confirm Redirect dialog box.
    You are redirected to the Zoom SSO page.
  4. Enter your Zoom administrator credentials and click Sign In. The permissions page appears.
  5. Click Allow.
    You are redirected to the Mist portal. You can now see the Zoom application listed in the Application Insights Integration section.
  6. Click the row to view more information.

    You can see the relevant account details on the Zoom Account Information page.