Integrate Your Zoom Account with Mist
If you have a Zoom business account plan (not basic or pro), you can integrate it with Juniper Mist to collect application and performance data by linking the account in your Mist organization. When linking the Zoom account, use administrator credentials (that is, not a personal login).
The following Zoom permissions are required:
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dashboard_meetings:read:admin—This permission enables Mist to view the meeting information of all the users on the Zoom dashboard.
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user:read:admin—This permission enables Mist to view all user information.
We also recommend that you enable the following Zoom options so Mist can collect, analyze, and display on the Insights page call data at the level of individual user:
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Meeting quality scores and network alerts on Dashboard. For information about how to configure this setting, see Using meeting quality scores and network alerts.
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Feedback to Zoom. For information about how to configure this setting, see Sending feedback to Zoom.
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Only authenticated users can join meetings. Mist uses the meeting's login data to correlate call-quality metrics with each attendee, so if users join as Guest, individuated analysis is not possible. See Allowing only authenticated users in meetings.
Link Your Zoom Account to a Mist Organization
You can line the same Zoom business account to different Mist organizations. Likewise, you can multiple different Zoom accounts to the same organization.
To link a Zoom account to an organization on the Mist portal:
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Enter your Zoom administrator credentials and click Sign
In. The permissions page appears.
