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About the Administrators Page

To access the Administrators page, click Organization> Administrators in the navigation menu.

Tasks You Can Perform

An administrator with the superuser role can perform the following tasks from this page:

  • View details of the existing users and the users who are invited to access the organization—The basic information about the users, such as first name, last name, e-mail address, invite status of the user, and role assigned is displayed. See Table 1 for field descriptions.

  • Invite administrators; see Invite Users.

  • Manage administrator invitations; see Manage Users and Invites.

Field Descriptions

Table 1 describes the fields on the Users page.

Table 1: Fields on the Users Page
Fields Description
First Name The first name of the user.
Last Name The last name of the user.
Email The e-mail address the user would use to access Juniper Support Insights.
Status

Indicates a user’s account status:

  • Active: The user’s account is active and the user can access the organization.

  • Invite Pending: The user is yet to accept the e-mail invitation sent to them and doesn’t have access to the organization or the user has rejected the invitation to access the organization.

  • Invite Expired: The e-mail invitation sent to the user has expired. An invitation expires after seven days.

Role

The role assigned to a user.

See Predefined User Roles Overview for details about the user roles.

Related Documentation