- play_arrow Get Started with AI Ops
- play_arrow Service-Level Expectations (SLE)
- play_arrow Wireless SLEs Dashboard
- play_arrow Wired SLEs Dashboard
- play_arrow WAN SLEs Dashboard
- play_arrow Alerts
- play_arrow Get Started with Marvis
- play_arrow Marvis Actions
- Marvis Actions Overview
- Subscription Requirements for Marvis Actions
- Layer 1 Actions
- Connectivity Actions
- AP Actions
- Switch Actions
- WAN Edge Actions
- Data Center/Application Actions
- Other Marvis Actions
- Marvis Actions: An Insight into Backend Operations
- Anomaly Detection Event Card
- AP Deployment Assessment
- play_arrow Marvis Minis
- play_arrow Conversations and Queries
- play_arrow Marvis Client
- play_arrow Marvis App for Teams
- play_arrow Troubleshooting Examples
Wireless Client Insights
Investigate issues affecting wireless clients, such as cell phones and laptop computers.
Finding the Wireless Client Insights
Go to the Insights page, click the site menu at the top of the page, then click Client on the left, and then click the client that you want to view.
Client Events
Click an event to see a summary on the right side of the page.
Client Events appear on the Insights page when you select a site, AP, or client as the context.
Options:
Use the tabs at the top of this section to show all, good, neutral, or bad events.
To select the event types to include, click the settings button at the top-right corner of the Client Events section. For more information, see Client Event Types.
Links—Click a link to view more information.
Packet Capture—Juniper APs have a built-in packet buffer. For certain events such as authorization failures, Juniper Mist keeps the buffer information and makes it available as a dynamic packet capture. A paperclip icon appears on the event if a cpature is available. In the summary, click Download Packet Capture to save the file. You can then open the file and analyze the details.
Client Event Types
To select the event types to include, click the settings button at the top-right corner of the Client Events section.
In the Event Filter pop-up window, select or clear the check boxes to show or hide the events. Click OK to save your settings.
Positive Client Events | Neutral Client Events | Negative Client Events |
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Related Events and Information for Wireless Clients
When you select a wireless client at the top of the Insights page, related events and information also appear. For help with these sections of the page, go to these topics:
Meeting Insights Charts (including Meeting Details)
Current Values for Wireless Clients
The Current Values section appears toward the bottom of the Insights page.
The values in this section are not impacted by the time range selection at the top of the page.
When a wireless client is selected as the context, this section includes Current Client Properties:
Properties—Location, MAC address, hostname, manufacturer, OS, and more
Status—Details such as RSSI, SNR, idle time, connected time, IP address, RX/TX rates, and more
Association—Names of the associated AP and WLAN, along with protocol, security type, channel, and band.
Click the AP hyperlink to go to the AP details page.
Click the WLAN hyperlink to go to the WLAN details page.
