Troubleshoot Teams Account Integration Issues
The Insights page on the Juniper Mist portal provides site-level and client-level insights for Teams meetings. If you do not see the information on the Insights page:
Ensure that the client is connected to a Juniper access point (AP) installed at the site.
Verify that the meeting host is a member of the account that is linked to the Mist organization.
Ensure that the user logs in to the Teams application before joining the meeting.
Verify that you have selected the correct site (that is, the site to which the user connected to join the meeting).