Solutions & Technologies
Juniper AI Care Services
Maximize your Mist solution—now and into the future
Our Juniper AI Care Services for Mist AI portfolio offers the industry's first AI-Native services portfolio spanning the entire customer life cycle. As part of Juniper’s Blueprint for AI-Native Acceleration, they empower you to shift from reactive responses to proactive insights and action, ultimately helping you deliver exceptional experiences to your end users.
Harness the full power of Mist AI
Juniper AI Care Services couple the power of AIOps (AI for IT operations) with our deep industry expertise. With three service tiers—AI Care, AI Advanced Care, and AI Ultimate Care—we can match your specific networking needs and help you maximize the value of your Juniper Mist investment.
Empower your team with services that fit
Spanning the entire customer life cycle, Juniper AI Care Services bring greater efficiency, reliability, and security to network operations. Harnessing the power of Mist AI, our experts help you anticipate, identify, and resolve concerns before they impact your business, easing deployment and simplifying ongoing operations. Choose the level of guidance you need to match your organization's requirements at every stage of your Juniper Mist solution’s life cycle.
Juniper AI Care
Juniper AI Care provides an AI-Native support experience as part of your Mist Wireless Assurance, Wired Assurance, or WAN Assurance subscription.
- 24/7 AI-powered technical support to identify and resolve network issues quickly
- Specialized device onboarding guidance
- Knowledge transfer webinars
Juniper AI Advanced Care
Juniper AI Advanced Care gives you a single-point-of-contact technical liaison—an expert in AI for networking—who delivers tailored services.
- Design reviews, technical consultations, and operational support
- Guidance on new features
- All-Access Training Passes
Juniper AI Ultimate Care
Juniper AI Ultimate Care offers white-glove service and proactive account management with a single-point-of-contact service advocate to help you build long-term success and maximize your Mist ROI.
- Accelerated rollout assistance
- Proactive health checks
- Regular business reviews and a personalized customer success plan