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Upgrading Only the CTPView Software

 

This topic provides an overview of upgrading the CTPView software.

Before you begin, do all of the following:

  • Using an SSH application, log in to the CTPView server, and enter uname -r on the CLI to determine the version of the operating system (OS). The initial characters in the output correlate to an OS version as follows:

    • 2.6.25 indicates that the operating system is FC9.

    • 2.6.11, 2.6.16, or 2.6.17 indicates that the operating system is FC4.

    • 2.4 indicates that the OS version is FC1.

  • Determine the version of the CTPView software. In the CTPView server shell, enter menu, and then enter the root password when prompted. The software version is displayed in the heading. Alternatively, you can log in to the CTPView GUI and look in the heading next to the server IP address to determine the version of the CTPView software.

  • Determine which upgrade file is required for your combination of currently installed CTPView server OS and CTPView software. See Understanding CTPView Software Upgrade Files for guidance. The CTPView Release Notes for the version you are upgrading to also describes the required upgrade files.

The steps you must perform to upgrade the CTPView software depend on the currently installed versions of the server OS and the CTPView software. Two kinds of CTPView update archive files are available, web files and complete files:

  • Web files are used for minor software updates. Their filenames are in the format web_server-os-version_upgrade-version_date.tgz. For example, the file web_fcX_3.4R1_090715.tgz provides an upgrade to CTPView 3.4R1 for CTPView servers running either FC4 or FC9.

    To upgrade the CTPView software with a web archive file, see Upgrading the CTPView Software with a Web Archive File.

  • Complete files are used for more significant upgrades, and include additional software modules compared to the web files. Their filenames are in the format ctpview_server-os-version_complete_upgrade-version_date.tgz. For example, the file ctpview_fc4_complete_3.4R1_090715.tgz provides an upgrade to CTPView 3.4R1 for CTPView servers running either FC4.

    To upgrade the CTPView software with a complete archive file, see Upgrading the CTPView Software with a Complete Archive File.

Note

The CTPView Release Notes for the version you are upgrading to describes the upgrade files required for various combinations of currently installed CTPView server OS and CTPView software. Understanding CTPView Software Upgrade Files also provides a more complete list of upgrade files and their associated software combinations.

Note

When the CTPView server OS version is FC1, you must first upgrade to a higher OS version. See Installing or Upgrading the CTPView Server OS.

Note

When you upgrade a version of CTPView that is lower than 2.2, the existing server CLI passwords and server accounts are not modified other than that the user account Juniper is added. However, all the existing CTPView user accounts are removed. Browser access to CTPView 2.2R1 and higher is through a new login interface that requires an administrator to create new usernames and passwords.

When you upgrade a version of CTPView that is lower than 2.0.4R1, you may need to update the server Ethernet settings after the upgrade. If so, use the CLI menu on the CTPView server to make the changes: 2) System Configuration > 1) Display Current Configuration. See Accessing the CTPView Server Configuration Menu (CTPView Server Menu).