Upgrading the CTPView Software with a Complete Archive File

Before you begin, ensure that you have determined the correct archive file to use for your upgrade. See Upgrading Only the CTPView Software for more information.

1. Access the CTPView software download page at the Juniper Networks Customer Support site at https://www.juniper.net/customers/csc/software/ctp/#sw.
2. Locate the update archive file appropriate for your current CTPView server OS and your CTPOS version.
3. Use a Secure Copy Protocol (SCP) program to copy the complete archive file to the /tmp directory on the server.

   The filename is in the format ctpview_server-os-version_complete_upgrade-version_date.tgz.

4. Log in to the server and switch to the root account.
5. Change the directory to/tmp.
6. Extract the archive by entering tar -xzvf filename.
   Note

   This step is not required when the CTPView server is running CTPView 3.4R2–p1 or higher-numbered releases. In these releases, the complete archive is automatically extracted when you run the upgrade script in the next step.

7. Run the installation script by entering upgrade.
8. Change the passwords for all the default user accounts (juniper_sa, root, Juniper, ctpview_pgsql) at the end during upgrade process. This step is applicable only when you upgrade the CTPView software to 7.3R7 release.
   content_copy zoom_out_map

   ################################################################################################################
   CTPView has been installed on your system. Now, You need to set the passwords for all the default user accounts.
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                     PLEASE REMEMBER THESE PASSWORDS!!!
   
   
   Password recovery is not a simple process:
   - It is service affecting.
   - It requires console access to the CTPView
   - It requires rebooting the CTPView (Possibly even a system repower)
   #########################################################################
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   #########################################################################
   
   The new password must be alphanumeric or the characters
   
              @ { } # % ~ [ ] = & , - _ !
   
   
   The new password must also be at least 6 characters long, with
   
   1 lowercase, 1 uppercase, 1 digits and 1 other characters.
   
   Note : If unique passwords are not required, use “CTPView-2-2”
   
   
   Enter New UNIX Password for root
   
   Retype New UNIX Password for root
   
   Changing password for user root.
   passwd: all authentication tokens updated successfully.
   
   This will be a System Administrator
   
   adduser: user juniper_sa exists
   
   The new password must be alphanumeric or the characters
   
              @ { } # % ~ [ ] = & , - _ !
   
   
   The new password must also be at least 6 characters long, with
   
   1 lowercase, 1 uppercase, 1 digits and 1 other characters.
   
   Note : If unique passwords are not required, use “CTPView-2-2”
   
   
   Enter New UNIX Password for juniper_sa
   
   Retype New UNIX Password for juniper_sa
   
   Changing password for user juniper_sa.
   passwd: all authentication tokens updated successfully.
   
   The new password must be alphanumeric or the characters
   
              @ { } # % ~ [ ] = & , - _ !
   
   
   The new password must also be at least 6 characters long, with
   
   1 lowercase, 1 uppercase, 1 digits and 1 other characters.
   
   Note : If unique passwords are not required, use “CTPView-2-2”
   
   
   
   Changing password for user Juniper
   Enter the new password:
   
   
   Re-Enter the new password:
   
   
   You will now be asked for the password of the PostgreSQL Administrator account:
   Password for user postgres:
   UPDATE 1
   ===== Successfully updated the CTPView password for default user Juniper. =====
   
   Note:  The user Juniper has been assigned to the default user group TempGroup
          and has been given default user properties.  Review the values using
          the CTPView Admin Center and make any appropriate modifications.
   
   The new password must be alphanumeric or the characters
   
             @ { } # % ~ [ ] = & , - _ !
   
   
   The new password must also be at least 6 characters long, with
   
   1 lowercase, 1 uppercase, 1 digits and 1 other characters.
   
   Note : If unique passwords are not required, use “CTPView-2-2”
   
   
   
   Changing password for user ctpview_pgsql
   Enter the new password:
   
   Re-Enter the new password:
   
   You will now be asked for the password of the PostgreSQL Administrator account:
   Password for user postgres:
   ALTER ROLE
   ===== Successfully updated the PostgreSQL Apache password. =====
   Stopping httpd:                                            [  OK  ]
   Closing CTPView sockets:                                   [ NONE ]
   Starting httpd:                                            [  OK  ]
   
   >>>>>>   JUNIPER  CTPVIEW  UPGRADE  COMPLETE.   <<<<<<
   

9. Configure CTPView administrative settings to complete server setup, and ensure that security settings are correct.

   See Configuring the CTPView Administrative Settings.

10. To validate the system configuration, see Validating the CTPView Server Configuration (CTPView).