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Transfer Subscriptions Between Organizations
Introduction
If you have unused subscriptions, you can easily transfer them between organizations. The Juniper Mist™ Managed Service Provider portal ensures that you do not take subscriptions that an organization needs for its devices.
Requirements
You must be a Base Tier or Advanced Tier MSP.
Your user account must have the MSP Super User role to transfer subscriptions.
You can transfer active subscriptions and subscriptions with future activation dates. You cannot transfer trial, expired, or usage-based subscriptions.
You cannot transfer subscriptions that were already transferred from their original organization.
For example, if Organization A originally claimed a subscription and you later transferred it to Organization B, it is now nontransferable. However, if you transfer the subscription back to Organization A, it is then transferable.
Note:Some MSPs set up a "staging" organization to store their purchased subscriptions. Then the MSPs can easily transfer subscriptions back and forth from the staging organization to their tenant organizations to adjust the distribution of subscriptions.
To transfer subscriptions:
- Click Transfer Subscriptions at the top-right corner of the
Organizations page.
- In the Transfer Subscriptions window, select the Source
Organization and the Destination Organization.
Note:These lists include only the organizations that have been added to your MSP dashboard.
The subscriptions appear in the lower section of the page. - In the Quantity field, enter the number of subscriptions that
you want to transfer from the source organization to the destination organization.
Note:Notice the number in the Transferable Quantity column. If you try to transfer a higher number of subscriptions, an error appears.
If the subscriptions were already transferred from their original organization, you cannot enter a value in the Quantity column. These subscriptions are nontransferable unless you first transfer the subscriptions back to the organization that originally claimed them. If you want to transfer them back, select the check box. After you complete this procedure, they return to the original organization. You can then repeat this procedure to transfer them if needed.
Example
