If you have unused subscriptions, you can easily transfer them between organizations. The
Juniper Mist™ Managed Service Provider portal ensures that you do not take subscriptions
that an organization needs for its devices.
Requirements
You must be a Base Tier or Advanced Tier MSP.
Your user account must have the MSP Super User role to transfer subscriptions.
You can transfer active subscriptions and subscriptions with future activation dates.
You cannot transfer trial, expired, or usage-based subscriptions.
You cannot transfer subscriptions that were already transferred from their original
organization.
For example, if Organization A originally claimed a subscription and you later
transferred it to Organization B, it is now nontransferable. However, if you transfer
the subscription back to Organization A, it is then transferable.
Note:
Some MSPs set up a "staging" organization to store their purchased subscriptions.
Then the MSPs can easily transfer subscriptions back and forth from the staging
organization to their tenant organizations to adjust the distribution of
subscriptions.
Video Overview
Procedure
To transfer subscriptions:
From the left menu of the Juniper Mist™ MSP portal, select
Organization.
Click Transfer Subscriptions at the top-right corner of the
Organizations page.
In the Transfer Subscriptions window, select the Source
Organization and the Destination Organization.
Note:
These lists include only the organizations that have been added to your MSP
dashboard.
The subscriptions appear in the lower section of the page.
(Optional) Use the filtering options above the subscription list:
Hide non-transferable subscriptions—If you select this check
box, the page will show only the subscriptions that are transferable.
Filter—If you are looking for a specific subscription, enter
the name in the Filter box.
In the Quantity field, enter the number of subscriptions that
you want to transfer from the source organization to the destination organization.
Note:
Notice the number in the Transferable Quantity column. If
you try to transfer a higher number of subscriptions, an error appears.
If the subscriptions were already transferred from their original organization,
you cannot enter a value in the Quantity column. These subscriptions are
nontransferable unless you first transfer the subscriptions back to the
organization that originally claimed them. If you want to transfer them back,
select the check box. After you complete this procedure, they return to the
original organization. You can then repeat this procedure to transfer them if
needed.
Example
Click Transfer in the lower-right corner of the Transfer
Subscriptions window.