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About the Customer Portal Dashboard
Each time you log in to Customer Portal, the first thing you see is a user-configurable dashboard that offers you a customized view of network services through its widgets.
You can drag these widgets from the top of the dashboard to your workspace, where you can add, remove, and rearrange them to meet your needs.
The dashboard automatically adjusts the placement of the widgets to dynamically fit on your browser window without changing their order. You can manually reorder the widgets by using the drag and drop option. In addition, you can press and hold the top portion of the widget to move it to a new location.
Tasks You Can Perform
You can perform the following tasks from this page:
- Customize the dashboard by adding, removing, and rearranging the widgets on a per user basis.
- Update the dashboard or an individual widget by clicking the refresh icon.
- Show or hide widget thumbnails by clicking Select Widgets at the top of the page.
- Add a widget to the dashboard by dragging the widget from the palette or thumbnail container into the workspace.
- Delete a widget from the dashboard page by clicking the delete icon (X) in the title bar.
Field Descriptions
You can quickly view important data by using the widgets at the top of your dashboard.
Table 1 describes the dashboard widgets.
Table 1: Widgets on the Customer Portal Dashboard
Widget | Description |
|---|---|
Alerts Donut Chart | View the total number of alerts grouped by severity level. Click each alert name to view the total number of tenant sites receiving alerts that are critical, major, or minor. |
Top 5 Sites with Alerts | View the top five tenant sites receiving alerts.
|
Top Sites not meeting SLA | View a bar chart of the top tenant sites that did not meet SLA requirements and the percentage of time that SLA requirements were not met. Sort the information based on profile and period ranging from the last hour to the last month. |
Top Profiles not meeting SLA | View a bar chart of the top SLA profiles that did not meet SLA requirements and the percentage of time that SLA requirements were not met. Sort the information based on location and period ranging from the last hour to the last month. |
Top Sites Switching Links | View a column chart of the top sites in the tenant that switched WAN links to meet SLA requirements and the number of link-switch events for the sites. Sort the information based on profile and period ranging from the last hour to the last month. |
Top Profiles Switching Links | View a column chart of the top SLA profiles that switched WAN links and the number of link-switch events for the SLA profiles. Sort the information based on location and period ranging from the last hour to the last month. |
Top Applications by Throughput | View a bar chart of the top sites in the tenant that did not meet SLA requirements and the percentage of time that SLA requirements were not met. Sort the information based on profile, location, and time period. |
Firewall: Top Denials | View a column chart of the top requests denied by the firewall based on their source IP addresses, sorted by count. Sort the information based on time period ranging from 5 minutes to 7 days. |
Firewall: Top Events | View a bar chart of the top firewall events of the network traffic, sorted by count. Sort the information based on time period ranging from 5 minutes to 7 days. |
IPS: Top Events | View the top IPS events of the network traffic, sorted by count. Sort the information based on time period ranging from 5 minutes to 7 days. |
Applications: Most Sessions | View a bar chart of the top applications with a maximum number of sessions, sorted by count. Sort the information based on time period ranging from 5 minutes to 7 days. |
IP: Top Destinations | View the top IP destination addresses of the network traffic, sorted by count. Sort the information based on time period ranging from 5 minutes to 7 days. |
IP: Top Sources | View the top IP source addresses of the network traffic, sorted by count. Sort the information based on time period ranging from 5 minutes to 7 days. |
IP: Top Spams by Source IPs | View the number of spams detected by the source IPs. Sort the information based on time period ranging from 5 minutes to 7 days. |
Virus: Top Blocked | View viruses with the maximum number of blocks, sorted by count. Sort the information based on time period ranging from 5 minutes to 7 days. |
Web Filtering: Top Blocked Websites | View a bar chart of websites with the maximum number of blocks, sorted by count. Sort the information based on time period ranging from 5 minutes to 7 days. |
IP: Top Source IPs by Volume | View the top source IP addresses based on volume of traffic, sorted by count. Sort the information based on time period ranging from 5 minutes to 7 days. |
Application: Top Application by Volume | View the applications based on volume of traffic, sorted by count. Sort the information based on time period ranging from 5 minutes to 7 days. |
IP: Top Users/IP by Sessions | View the top source IP addresses by sessions, sorted by count. Sort the information based on time period ranging from 5 minutes to 7 days. |
Threat Map: Virus | View a world map showing total virus event count across countries. Sort the information based on source, destination, and time period ranging from 5 minutes to 7 days. |
Threat Map: IPS | World map showing total IPS event count across countries. Sort the information based on source, destination, and time period ranging from 5 minutes to 7 days. |
