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Resetting the Password
If you have forgotten your password, you can reset the password from the login screen.
 | Note: Your account is locked after five consecutive unsuccessful login attempts. |
To reset the password:
- On the login page, click the Forgot Password link.
The Forgot Password page appears, with a message that an e-mail notification with a verification code is sent to your e-mail address.
Note: The Forgot Password link appears only after you specify the username.
- In Verification Code, specify the verification
code that you have received through an e-mail.
Note: The verification code expires after a time duration of 15 minutes.
- Click OK.
The Reset Password page appears.
- Change your password following the guidelines provided in Table 1.
- Click OK.
Your password is reset.
Table 1: Fields on the Reset Password Page
Field | Description |
|---|---|
Username | Enter your username. |
New Password | Enter your new password. The login password that you set must be between 6 and 21 characters long, and it must include at least one lowercase letter, one uppercase letter, one special character, and one number. Note: The password strength indicator displays the efficiency of the password that you enter. You cannot proceed to the next step if the password strength indicator shows that the password is weak. |
Confirm Password | Reenter the password for confirmation. You can select Show Password to view the password. |
