- play_arrow Introduction
- About the Administration Portal User Guide
- Administration Portal Overview
- Administration Portal Tasks for SP Administrators And OpCo Administrators
- Accessing Administration Portal
- Personalize the Administration Portal
- Switching the Tenant Scope
- About the Administration Portal Dashboard
- Changing the Administration Portal Password
- Resetting Your Password
- Configuring Two-Factor Authentication
- Resend Activation Link in Administration Portal
- Changing the Password on First Login
- Resetting the Password for OpCo and Tenant Users
- Setting Password Duration
- Extending the User Login Session
- About the Display Preferences
- Add a Theme in Administration Portal
- Apply or Modify a Theme
- Upload a Custom Font
- play_arrow Managing E-Mail
- play_arrow Managing Authentication
- play_arrow Managing Tenants
- Tenant Overview
- Full Mesh Topology Overview
- Understanding Specific Route-based Routing Within the SD-WAN Overlay
- About the Tenants Page
- Adding a Single Tenant
- Edit Tenant Parameters
- Importing Data for Multiple Tenants
- Allocating Network Services to a Tenant
- Viewing the Create History of Imported Tenant Data
- Delete a Tenant
- Viewing the History of Deleted Tenant Data
- Dynamic Mesh Tunnels Overview
- Configuring Dynamic Mesh Tunnel Thresholds for all Tenants
- Updating the Terms of Use
- play_arrow Managing Operating Companies
- play_arrow Managing Resources
- About the POPs Page
- Creating a Single POP
- Importing Data for Multiple POPs
- Viewing the History of POP Data Imports
- Viewing the History of POP Data Deletions
- View the History of Device Data Deletions
- Manually Importing Provider Hub Sites
- About the Tenant Devices Page
- About the Provider Hub Devices Page
- Add a Provider Hub Device
- Edit Provider Hub Site Parameters
- Manage a Provider Hub Device
- Upgrade a Provider Hub Device
- Delete a Provider Hub Site
- Perform Return Material Authorization (RMA) for a Provider Hub Device
- Grant Return Material Authorization (RMA) for a Provider Hub Device
- Generate Device RSI for Provider Hub Devices
- Managing a Tenant Device
- Device Redundancy Support Overview
- Viewing the History of Tenant Device Activation Logs
- Secure OAM Network Overview
- Secure OAM Network Redundancy Overview
- Rebooting Tenant Devices and Provider Hub Devices
- Identifying Connectivity Issues by Using Ping
- Identifying Connectivity Issues by Using Traceroute
- Remotely Accessing a Device CLI
- Device Template Overview
- Multi-Service Shared Bearer Overview
- About the Device Template Page
- Cloning a Device Template
- Importing a Device Template
- Configuring Template Settings in a Device Template
- Updating Stage-2 Configuration Template in a Device Template
- Configuring Stage-2 Initial Configuration in a Device Template
- Modifying a Device Template Description
- Deleting a Device Template
- Configuration Templates Overview
- Configuration Templates Workflow
- About the Configuration Templates Page
- Predefined Configuration Templates
- Edit, Clone, and Delete Configuration Templates
- Deploy Configuration Templates to Devices
- Undeploy a Configuration Template from a Device
- Dissociate a Configuration Template from a Device
- Preview and Render Configuration Templates
- Import Configuration Templates
- Export a Configuration Template
- Assign Configuration Templates to Device Templates
- Add Configuration Templates
- Jinja Syntax and Examples for Configuration Templates
- View the Configuration Deployed on Devices
- APN Overview
- Configuring APN Settings on CPE Devices
- Device Images Overview
- About the Device Images Page
- Staging an Image
- Deploying Device Images to Devices
- Uploading a Device Image
- Deleting Device Images
- Network Services Overview
- About the Network Services Page
- About the Service Overview Page
- About the Service Instances Page
- Allocating a Service to Tenants
- Removing a Service from Tenants
- play_arrow Managing Signatures
- Signature Database Overview
- About the Signature Database Page
- Downloading a Signature Database
- Download Locations for Signature Database
- Application Signatures Overview
- About the Application Signatures Page
- Understanding Custom Application Signatures
- Adding Application Signatures
- Editing, Cloning, and Deleting Application Signatures
- Adding Application Signature Groups
- Editing, Cloning, and Deleting Application Signature Groups
- play_arrow Managing Profiles
- Application Quality of Experience Overview
- Configure and Monitor Application Quality of Experience
- About the Application Traffic Type Profiles Page
- Predefined Application Traffic Type Profiles
- Add Traffic Type Profiles
- Edit and Delete Application Traffic Type Profiles
- SLA Profiles and SD-WAN Policies Overview
- About the SLA-Based Steering Profiles Page
- Adding SLA-Based Steering Profiles
- Editing and Deleting SLA-Based Steering Profiles
- About the Path-Based Steering Profiles Page
- Adding Path-Based Steering Profiles
- Editing and Deleting Path-Based Steering Profiles
- About the Breakout Profiles Page
- Adding Breakout Profiles
- Editing and Deleting Breakout Profiles
- play_arrow Managing Licenses
- play_arrow Managing Jobs
- play_arrow Managing Audit Logs
- play_arrow Monitoring
- About the Monitor Overview Page
- Alerts Overview
- About the Generated Alerts Page
- About the Alert Definitions/Notifications Page
- Creating and Managing Security Alerts
- About the Alarms Page
- BGP Alarms on Provider Hubs
- Monitoring Support for LTE Links on Dual CPEs
- Enable E-mail Notifications for SD-WAN Alarms
- Rogue Device Detection
- Multitenancy
- About the SLA Performance of All Tenants Page
- About the SLA Performance of a Single Tenant Page
- Monitoring Application-Level SLA Performance for Secure SD-WAN-Advanced
- Viewing the SLA Performance of a Site
- Viewing the SLA Performance of an Application or Application Group
- Understanding SLA Performance Score for Applications, Links, Sites, and Tenants
- Syslog Streaming
Add Service Provider and OpCo Users
Use the Add User page or Add OpCo User page in the Administration portal to add service provider or Operating Company (OpCo) users respectively. After you add a user, the user receives an e-mail with the initial login credentials.
In the service provider scope, you can create a user and assign the following roles or a combination of roles to the user:
Service provider roles
Service provider and OpCo roles.
Service provider and tenant roles. If a user is assigned both service provider and tenant roles, then the user is a service provider user. The user can view all tenants and access tenant objects based on the access privileges assigned in the tenant roles.
Service provider, OpCo, and tenant roles. If a user is assigned service provider, OpCo, and tenant roles, then the user is a service provider user. The user can view all tenants and OpCos, and access tenant and OpCo objects, based on the access privileges assigned in the tenant and OpCo roles.
Users with the SP Operator role have read-only access to Administration Portal, Customer Portal and APIs and they cannot add new users.
In the OpCo scope, you can create a user and assign the following roles or combination of roles to the user:
OpCo roles
OpCo and OpCo tenant roles
To add a service provider user or an OpCo user:
Field | Description |
---|---|
First Name | Enter the first name as a string of alphanumeric characters, some special characters [underscore (_) and period(.)] and spaces. The maximum length allowed is 32 characters. |
Last Name | Enter the last name as a string of alphanumeric characters, some special characters [underscore (_) and period(.)] and spaces. The maximum length allowed is 32 characters. |
Username (Email) | Enter a valid e-mail address in the user@domain format. |
Status | Click the toggle button to enable or disable the user. By default, the status is enabled. A user can log in to CSO only when the status is enabled. |
Role | In the Service Provider scope, specify whether you want to assign specific roles to the user or make the user a Global Administrator:
In the OpCo scope, you can only assign OpCo and OpCo tenant roles to a user. To assign roles:
To know more about the predefined roles for service provider, OpCo and tenant users, see Role-Based Access Control Overview. |