- play_arrow Working with the Dashboard
- play_arrow About the Dashboard
- play_arrow Using the Dashboard
- play_arrow Dashboard Widget Reference
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- play_arrow Working in Build Mode
- play_arrow About Build Mode
- play_arrow Discovering Devices
- play_arrow Setting Up Sites and Locations Using the Location View
- Understanding the Location View
- Setting Up the Location View
- Creating a Site
- Configuring Buildings
- Configuring Floors
- Setting Up Closets
- Assigning and Unassigning Devices to a Location
- Changing the Location of a Device
- Deleting Sites, Buildings, Floors, Wiring Closets, and Devices
- Configuring Outdoor Areas
- play_arrow Building a Topology View of the Network
- play_arrow Creating Custom Device Groups
- play_arrow Configuring Quick Templates
- play_arrow Configuring Device Settings
- play_arrow Configuring Authentication, Authorization, and Access for Your Network
- play_arrow Configuring Interfaces and VLANs
- Understanding Port Profiles
- Creating and Managing Port Profiles
- Assigning and Unassigning Port Profiles from Interfaces
- Managing Auto Assignment Policies
- Creating Auto Assignments
- Configuring Easy Config Setup
- Understanding Port Groups
- Creating and Managing Port Groups
- Understanding VLAN Profiles
- Creating and Managing VLAN Profiles
- Assigning a VLAN Profile to Devices or Ports
- play_arrow Configuring Firewall Filters (ACLs)
- play_arrow Configuring Class of Service (CoS)
- play_arrow Configuring Media Access Control Security (MACsec)
- play_arrow Configuring Link Aggregation Groups (LAGs)
- play_arrow Creating and Managing Fabrics
- Understanding Junos Fusion
- Understanding Junos Fusion Enterprise
- Software Requirements for Junos Fusion
- Creating and Managing Fusion Configuration Templates
- Managing Fusion Fabrics
- Creating and Managing Satellite Software Upgrade Groups
- Understanding Layer 3 Fabrics
- User Privileges Required for the DHCP and File Server While Using Zero Touch Provisioning
- Managing Layer 3 Fabrics
- Creating Layer 3 Fabrics
- Editing Layer 3 Fabrics
- Viewing Layer 3 Fabric Connectivity
- Performing Layer 3 Fabric Connectivity Checks
- play_arrow Configuring VRRP Profiles
- play_arrow Managing Network Devices
- Viewing the Device Inventory Page
- Physical Topology
- Viewing Profiles Assigned to a Device
- Viewing the Physical Inventory of Devices
- Viewing Licenses With Network Director
- Viewing a Device's Current Configuration from Network Director
- Assigning Devices to Logical Category
- Accessing a Device’s CLI from Network Director
- Accessing a Device’s Web-Based Interface from Network Director
- Deleting Devices
- Rebooting Devices
- Viewing Virtual Machines
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- play_arrow Working in Deploy Mode
- play_arrow About Deploy Mode
- play_arrow Deploying and Managing Device Configurations
- Deploying Configuration to Devices
- Managing Configuration Deployment Jobs
- Deploy Configuration Window
- Importing Configuration Data from Junos OS Configuration Groups
- Enabling High-Frequency Traffic Statistics Monitoring on Devices
- Configuring Network Traffic Analysis
- Approving Change Requests
- Enabling SNMP Categories and Setting Trap Destinations
- Understanding Resynchronization of Device Configuration
- Resynchronizing Device Configuration
- Managing Device Configuration Files
- Creating and Managing Baseline of Device Configuration Files
- play_arrow Deploying and Managing Software Images
- play_arrow Managing Devices
- play_arrow Setting Up Zero Touch Provisioning for Devices
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- play_arrow Monitoring Devices and Traffic
- play_arrow About Monitor Mode
- play_arrow Monitoring Traffic
- play_arrow Monitoring Client Sessions
- play_arrow Monitoring Devices
- play_arrow Monitoring and Analyzing Fabrics
- play_arrow Monitoring Virtual Networks
- play_arrow General Monitoring
- play_arrow Monitor Reference
- 802.11 Packet Errors Monitor
- Access vs. Uplink Port Utilization Trend Monitor
- Current Sessions Monitor
- Current Sessions by Type Monitor
- Error Trend Monitor
- Equipment Summary By Type Monitor
- Node Device Summary Monitor
- Port Status Monitor
- Port Status for IP Fabric Monitor
- Port Utilization Monitor
- Power Supply and Fan Status Monitor
- Resource Utilization Monitor for Switches, Routers, and Virtual Chassis
- Top Users Monitor
- Top Sessions by MAC Address Monitor
- Session Trends Monitor
- Status Monitor for Junos Fusion Systems
- Status Monitor for Layer 3 Fabrics
- Status Monitor for Switches and Routers
- Status Monitor for Virtual Chassis
- Status Monitor for Virtual Chassis Members
- Top Talker - Wired Devices Monitor
- Traffic Trend Monitor
- Unicast vs Broadcast/Multicast Monitor
- Unicast vs Broadcast/Multicast Trend Monitor
- User Session Details Window
- Virtual Chassis Topology Monitor
- VC Equipment Summary By Type Monitor
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- play_arrow Using Fault Mode
- play_arrow About Fault Mode
- play_arrow Using Fault Mode
- play_arrow Fault Reference
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- play_arrow Working in Report Mode
- play_arrow About Report Mode
- play_arrow Creating and Managing Reports
- play_arrow Report Reference
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- play_arrow Working with Network Director Mobile
- play_arrow About Network Director Mobile
- play_arrow Getting Started with Network Director Mobile
- play_arrow Working in the Network Director Mobile Dashboard Mode
- play_arrow Working in the Network Director Mobile Devices Mode
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Collecting Logs for Troubleshooting
Network Director enables you to collect logs and other data from both Network Director and Junos Space that can assist in managing and monitoring Network Director servers.
Network Director collects the logs and troubleshooting data into a compressed file that you can download. This file is named troubleshoot_yyyy-mm-dd_hh-mm-ss.zip—for example, troubleshoot_2012-12-21_11-25-12.zip. The date and time in the file name is the server Coordinated Universal Time (UTC) date and time.
To retrieve troubleshooting data and log files, follow these steps:
Click System on the Network Director banner.
From the Tasks pane, click Collect Logs for Troubleshooting. The Collect Logs for Troubleshooting page appears.
Click the Download troubleshooting data and logs from Network Director and Junos Space link.
Network Director begins collecting the logs and data. It can take a few minutes for Network Director to collect the information and create the zip file.
When the standard file download window for your browser opens, save the troubleshoot_yyyy-mm-dd_hh-mm-ss.zip file.
When you contact the Juniper Technical Assistance Center, describe the problem you encountered and provide the JTAC representative with the troubleshoot.zip file.
Table 1 lists the files included in the troubleshoot_yyyy-mm-dd_hh-mm-ss.zip file.
Table 1: Log Files in the troubleshooting.zip File Description
Location
Jboss log files
/var/log/jboss/servers/server1
MSS OS adapter log files
/home/jmp/mssosadpater/var/errorLog/
Daemon log files
/opt/opennms/logs/daemon/
Platform log files
/var/log/platform
Access Log Files
/var/log/httpd
Log files for Apache, NMA, Webproxy
/var/log/httpd/
Watchdog log file
/var/log/
