SMTP Quarantine Overview

date_range 10-Jul-23

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Access this page from the Monitor menu.

The SMTP quarantine monitor page lists quarantined emails with their threat score and other details including sender and recipient. You can also take action on quarantined emails here, including releasing them and adding them to the blocklist.

The following information is available from the Summary View:

Table 1: Blocked Email Summary View
Field	Description
Time Range	Use the slider to narrow or increase the time-frame within the selected the time parameter in the top right: 12 hrs, 24 hrs, 7 days or custom.
Total Email Scanned	This lists the total number of emails scanned during the chosen time-frame and then categorizes them into blocked, quarantined, released, and permitted emails.
Malicious Email Count	This is a graphical representation of emails, organized by time, with lines for blocked emails, quarantined and not released emails, and quarantined and released emails.
Emails Scanned	This is a graphical representation of emails, organized by time, with lines for total emails, and emails with one or more attachments.
Email Classification	This is another graphical view of classified emails, organized by percentage of blocked emails, quarantined and not released emails, and quarantined and released emails.

The following information is available from the Detail View:

Table 2: Blocked Email Detail View
Field	Description
Recipient	The email address of the recipient.
Sender	The email address of the sender.
Subject	Click the Read This link to go to the Juniper ATP Cloud quarantine portal and preview the email.
Date	The date the email was received.
Malicious Attachment	Click on the attachment name to go to the Juniper ATP Cloud file scanning page where you can view details about the attachment.
Size	The size of the attachment in kilobytes.
Threat Score	The threat score of the attachment, 0-10, with 10 being the most malicious.
Threat Name	The type of threat found in the attachment, for example, worm or trojan.
Action	The action taken, including the date and the person (recipient or administrator) who took the action.

Using the available buttons on the Details page, you can take the following actions on blocked emails:

Add domain to blocklist
Add sender to blocklist
Release

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