- play_arrow Customer Portal
- play_arrow Introduction
- Unified Administration and Customer Portal Overview
- Customer Portal Overview
- Switching the Tenant Scope
- Accessing Customer Portal
- Setting Up Your Network with Customer Portal
- Changing the Password on First Login
- Changing the Customer Portal Password
- Resetting the Password
- Extending the User Login Session
- play_arrow Using the Dashboard
- play_arrow Managing Objects
- play_arrow Monitoring Security Alerts and Alarms
- play_arrow Monitoring Security and Device Events
- About the All Security Events Page
- About the Firewall Events Page
- About the Web Filtering Events Page
- About the IPsec VPNs Events Page
- About the Content Filtering Events Page
- About the Antispam Events Page
- About the Antivirus Events Page
- About the IPS Events Page
- About the Device Events Page
- About the Screen Events Page
- play_arrow Monitoring SD-WAN Events
- play_arrow Monitoring Applications
- play_arrow Monitoring Threats
- play_arrow Monitoring Jobs
- play_arrow Managing Devices
- play_arrow Managing Device Images
- play_arrow Configuring Network Services in a Distributed Deployment
- Network Service Overview
- About the Network Services Page
- About the Service Overview Page
- About the Service Instances Page
- Configuring VNF Properties
- vSRX VNF Configuration Settings
- LxCIPtable VNF Configuration Settings
- Cisco CSR-1000v VNF Configuration Settings
- Riverbed Steelhead VNF Configuration Settings
- play_arrow Managing Firewall Policies
- Firewall Policy Overview
- About the Firewall Policy Page
- Creating Firewall Policy Intents
- Editing, Cloning, and Deleting Firewall Policy Intents
- Selecting Firewall Source
- Selecting Firewall Destination
- Firewall Policy Examples
- Firewall Policy Schedules Overview
- About the Firewall Policy Schedules Page
- Creating Schedules
- Editing, Cloning, and Deleting Schedules
- play_arrow Unified Threat Management
- UTM Overview
- Configuring UTM Settings
- About the UTM Profiles Page
- Creating UTM Profiles
- Editing, Cloning, and Deleting UTM Profiles
- About the Web Filtering Profiles Page
- Creating Web Filtering Profiles
- Editing, Cloning, and Deleting Web Filtering Profiles
- About the Antivirus Profiles Page
- Creating Antivirus Profiles
- Editing, Cloning, and Deleting Antivirus Profiles
- About the Antispam Profiles Page
- Creating Antispam Profiles
- Editing, Cloning, and Deleting Antispam Profiles
- About the Content Filtering Profiles Page
- Creating Content Filtering Profiles
- Editing, Cloning, and Deleting Content Filtering Profiles
- About the URL Patterns Page
- Creating URL Patterns
- Editing, Cloning, and Deleting URL Patterns
- About the URL Categories Page
- Creating URL Categories
- Editing, Cloning, and Deleting URL Categories
- play_arrow Managing SD-WAN
- play_arrow Managing NAT Policies
- NAT Policies Overview
- About the NAT Policies Page
- Creating NAT Policies
- Editing and Deleting NAT Policies
- About the Single NAT Policy Page
- Creating NAT Policy Rules
- Editing, Cloning, and Deleting NAT Policy Rules
- Deploying NAT Policy Rules
- Selecting NAT Source
- Selecting NAT Destination
- NAT Pools Overview
- About the NAT Pools Page
- Creating NAT Pools
- Editing, Cloning, and Deleting NAT Pools
- play_arrow Managing SSL Proxies
- SSL Forward Proxy Overview
- About the SSL Proxy Policy Page
- Creating SSL Proxy Policy Intents
- Editing, Cloning, and Deleting SSL Proxy Policy Intents
- Understanding How SSL Proxy Policy Intents Are Applied
- About the SSL Proxy Profiles Page
- Creating SSL Forward Proxy Profiles
- Editing, Cloning, and Deleting SSL Forward Proxy Profiles
- Configuring and Deploying an SSL Forward Proxy Policy
- play_arrow Managing Shared Objects
- Addresses and Address Groups Overview
- About the Addresses Page
- Creating Addresses or Address Groups
- Editing, Cloning, and Deleting Addresses and Address Groups
- Services and Service Groups Overview
- About the Services Page
- Creating Services and Service Groups
- Creating Protocols
- Editing and Deleting Protocols
- Editing, Cloning, and Deleting Services and Service Groups
- Application Signatures Overview
- About the Application Signatures Page
- Creating Application Signature Groups
- Editing, Cloning, and Deleting Application Signature Groups
- About the Departments Page
- Creating a Department
- Modifying a Department
- Deleting a Department
- play_arrow Managing Deployments
- play_arrow Managing Sites
- About the Sites Page
- Local Breakout Overview
- Multihoming Overview
- Device Redundancy Support Overview
- Upgrading Sites Overview
- Creating Spoke Sites for Hybrid WAN Deployment
- Creating Local Service Edge Sites for Hybrid WAN Deployment
- Creating Regional Service Edge Sites for Hybrid WAN Deployment
- Creating On-Premise Hub Sites for SD-WAN Deployment
- Creating On-Premise Spoke Sites for SD-WAN Deployment
- Creating Cloud Hub Sites for SD-WAN Deployment
- Creating Cloud Spoke Sites for SD-WAN Deployment
- Provisioning a Cloud Spoke Site in AWS VPC
- Importing Multiple Sites
- Managing a Single Site
- Configuring a Single Site
- Upgrading Sites
- Managing LAN Segments on a Tenant Site
- Activating a CPE Device
- Activating Dual CPE Devices (Device Redundancy)
- Viewing the History of Tenant Device Activation Logs
- Configuring VRFs and PNE Details for a Site in a Centralized Deployment
- play_arrow Managing Site Groups
- play_arrow Security Reports
- Reports Overview
- About the Security Report Definitions Page
- Performing Different Actions on Reports
- About the Security Generated Reports Page
- Creating Log Report Definition
- Creating Bandwidth Report Definition
- Editing and Deleting Log Report Definitions
- Editing and Deleting Bandwidth Report Definitions
- play_arrow SD-WAN Reports
- play_arrow Managing Tenant Users
- play_arrow Managing Audit Logs
- play_arrow Managing Tenant User Roles
- play_arrow Licenses
- play_arrow Signature Database
- play_arrow Managing Certificates
- play_arrow Managing Juniper Identity Management Service
-
- play_arrow Designer Tools
- play_arrow Configuration Designer
- Configuration Designer Overview
- Accessing the Configuration Designer
- Using the Configuration Designer
- Changing Your Password
- About the Requests Page for the Configuration Designer
- Creating Requests for Configuration Templates
- Designing Templates with a YANG Configuration
- Designing Templates with a Configuration
- Publishing Configuration Templates
- About the Designs Page for the Configuration Designer
- Cloning Configuration Templates
- Deleting Configuration Template Designs
- play_arrow Resource Designer
- Resource Designer Overview
- Using the Resource Designer
- Accessing the Resource Designer
- About the Requests Page for the Resource Designer
- VNF Overview
- Creating Requests for VNF Packages
- Designing VNF Packages
- Adding VNF Managers
- Publishing VNF Packages
- About the Designs Page for the Resource Designer
- Cloning VNF Packages
- Importing VNF Packages
- Exporting VNF Packages
- Deleting VNF Packages
- play_arrow Network Service Designer introduction
- play_arrow Creating Requests for Network Services
- play_arrow Creating Network Services
- About the Build Page for the Network Service Designer
- Viewing Information About VNFs
- Designing Network Services
- Connecting VNFs in a Service Chain
- Defining Ingress and Egress Points for a Service Chain
- Monitoring Performance Goals
- Configuring Network Services
- vSRX Configuration Settings
- LxCIPtable VNF Configuration Settings
- Cisco CSR-1000v VNF Configuration Settings
- Riverbed Steelhead VNF Configuration Settings
- Fortinet VNF Configuration Settings
- Ubuntu VNF Configuration Settings
- play_arrow Managing Network Services
-
- play_arrow Downloads
Creating SLA Profiles
You can use the Create SLA Profile page to create a new service-level agreement (SLA) profile, configure target metrics, and associate tenants with the SLA profile.
To add an SLA profile to a tenant:
- Click the add icon (+) on the Configuration
> Application SLA Profiles page in the Administration Portal.
The Create SLA Profile page appears.
- Enter the SLA profile information according to the guidelines provided in Table 1.
- Click OK to create the SLA profile. The Application
SLA Profile page appears with the new SLA profile information.
Alternatively, if you want to discard your updates, click Cancel instead.
Table 1: Fields on the Create SLA Profile page
Field | Guidelines |
|---|---|
General | |
Name | Enter a name for the SLA profile. Can be a unique string of not more than 15 characters that contains alphanumeric characters and hyphen (-). |
SLA Configuration | |
Traffic Type Profile | Choose a traffic type profile to apply the class-of-service configuration and priority to the SLA profile. You can select a traffic type profile only when it is in the Enabled state. |
Local Breakout | Enable local breakout for the SLA profile. Local breakout is the ability of the site to route Internet traffic directly from the site. |
Path Preference | Select the preferred WAN link type to associate with the SLA profile. The options are Any, MPLS, and Internet. Any is the default value. For SLA profiles that are used for local breakout, you must select a path preference. For SLA profiles that are not used for local breakout, you must select a path preference or configure at least one SLA parameter. |
Failover | Enable failover to switch links when the active links fail to meet the SLA criteria. In such cases, the traffic is routed to links that meet SLA criteria. Failover is supported only for MPLS or Internet links. Note: The Failover option is supported only for bandwidth-optimized SD-WAN networks. |
Path Failover Criteria | Choose one of the following options:
|
SLA Parameters | |
Throughput | Enter the target throughput (in Mbps) for the SLA profile. Throughput is the amount of data that is sent upstream and received downstream by the site during the selected time period. |
Latency | Enter the target latency (in ms) for the SLA profile. Latency is the amount of time that a packet of data takes to travel from one designated point to another. Target delay is calculated as two times the target latency. |
Packet Loss | Enter the target packet loss (in %) for the SLA profile. Packet loss is the percentage of data packets dropped by the network to manage congestion. |
Jitter | Enter the target jitter (in ms) for the SLA profile. Jitter is the difference between the maximum and minimum round-trip times of a packet of data. |
Advanced Configuration–SLA Sampling | |
Session-sampling % | Specify the matching percentage of sessions for which you want to run the passive probes. |
SLA-violation-count | Specify the number of SLA violations after which you want CSO to switch paths. The range is 1 through 32. |
Sampling-period | Specify the sampling period, in milliseconds, for which the SLA violations are counted. The range is 2000 through 60000. |
Switch-cool-off-period | Specify the waiting period, in milliseconds, only after which you want the link switch to happen if an active link comes back online. This parameter helps prevent frequent switching of traffic between active and backup links. The range is 5 through 300. |
Advanced Configuration-Rate Limiting | |
Maximum Upstream Rate | Enter the maximum upstream rate (in Kbps) for all applications associated with the SLA profile. The rate is in the range 64 through 10,485,760 Kbps. |
Maximum Upstream Burst Size | Enter the maximum burst size (in bytes). The burst size is in the range 1 through 1,342,177,280 bytes. |
Maximum Downstream Rate | Enter the maximum downstream rate (in Kbps) for all applications associated with the SLA profile. The rate is in the range 64 through 10,485,760 Kbps. |
Maximum Downstream Burst Size | Enter the maximum burst size (in bytes). The burst size is in the range 1 through 1,342,177,280 bytes. |
Loss Priority | Select a loss priority based on which packets can be dropped or retained when network congestion occurs. The chances of a packet getting dropped is the highest when the loss priority is set to High. Other available values are Medium High, Medium Low, and Low. |
