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Juniper ATP Cloud Administrator Guide
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{ "lLangCode": "en", "lName": "English", "lCountryCode": "us", "transcode": "en_US" }
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Troubleshooting Juniper ATP Cloud: Checking the Routing Engine Status

date_range 09-Apr-25

Use the show services advanced-anti-malware status CLI command to show the connection status from the control plane or routing engine.

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show services advanced-anti-malware status 
Server connection status:
  Server hostname: xxx.xxx.xxx.xxx.com
  Server port: 443
    Control Plane:
      Connection Time: 2015-12-01 08:58:02 UTC
      Connection Status: Connected
    Service Plane:
      fpc0
        Connection Active Number: 0
        Connection Failures: 0

If the connection fails, the CLI command will display the reason in the Connection Status field. Valid options are:

  • Not connected

  • Initializing

  • Connecting

  • Connected

  • Disconnected

  • Connect failed

  • Client certificate not configured

  • Request client certificate failed

  • Request server certificate validation failed

  • Server certificate validation succeeded

  • Server certificate validation failed

  • Server hostname lookup failed

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