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Juniper Apstra Cloud Services User Guide
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About the Inventory Page

date_range 08-Apr-25

The Inventory page lists the devices in an organization. In Juniper Apstra Cloud Services, the Inventory page displays the Apstra Edge devices registered in the organization.

To access the Inventory page, click Organization > Inventory on the navigation menu.

Tasks You Can Perform

You can perform the following tasks on the Inventory page:

  • Adopt Apstra Edge devices─You can register an Apstra Edge Device by clicking Adopt Apstra Edge and complete the registration process. See Adopt Juniper Apstra Cloud Services Edge.

  • View Apstra Edge devices registered in Juniper Apstra Cloud Services.

  • View information about the devices in the Apstra-managed data center─You can view information about the devices managed by all the Apstra instances that are connected to Apstra Cloud Services.

  • View information about the Juniper Networks devices linked to your organization from the Installed Base tab. You can also onboard supported devices to the Juniper Support Insights service level from this tab.

    Note:

    To access Juniper-maintained asset information about the Juniper Networks devices from the Installed Base tab, you (superuser) must first link your Juniper account to your organization.

    To integrate your Juniper account with the organization:

    1. Click Add Juniper Account.

      The Add Juniper Account pop-up appears.

    2. Enter you Juniper support credentials (created through the Juniper Support Portal).

    3. Click Add.

      On successful integration, the primary account associated with your credentials is listed in the Linked Accounts section. The Linked Account section also lists other primary accounts that are currently linked to the organization.

    Alternatively, you can link your account to the organization from the Settings page (Organization > Settings > Juniper Account Integration). If you no longer wish to view Juniper-maintained asset information for devices associated with an account in your organization, you can unlink the account from this page. This removes the devices associated with the account from the organization. For more information, see Integrate Your Juniper Support Resources to Your Organization.

    The information on the Installed Base tab includes device-centric and customer-centric details along with the status information collected from the installed devices.

    Note: JSI masks data to prevent unauthorized access to customer-centric information. You must validate your user account to access the masked customer-centric information associated with the device. For more information, see Validate Your Juniper Account.

    Once a Juniper account is linked to your organization, the page displays the following banners:

    • The total number of devices categorized by device type. You can click on a device type to filter data for only that device type.

    • The percentage of your devices that are currently assured (connected to Juniper Mist Routing Assurance service level), onboarded (connected to Juniper Support Insights service level), and not onboarded (not connected to any service level).

    • The total number of devices whose hardware EOS dates are in the immediate future (in less than 3 months) and the total number of devices that are approaching their hardware EOS dates (in 3 to 6 months).

    • The total number of devices whose software EOS dates are in the immediate future (in less than 3 months) and the total number of devices that are approaching their software EOS dates (in 3 to 6 months).

      Note: You can view the Software EOS information only for connected devices.

    For more information on the fields on the Installed Base tab, see Field Description for Installed Base Tab.

  • Device Details Page

    JSI displays detailed operational information about the device in the Device Details page.

    To access the Device Details page for a device, click the device entry in the table on the Installed Base tab. The Device Details page appears.

    The Device Details page displays the following information:

    • DEVICE VULNERABILITIES

      • Security Vulnerabilities—Click the link to view information on the security vulnerabilities advisories published by the Juniper Security Incident Response (SIRT) team for the device.

        Note:

        If the Juniper Networks device is in cloud-connected (Assured or Onboarded) state, the Security Incident Response Team Tickets page displays a list of security vulnerabilities specific to the type of Juniper Networks device and the Junos OS version installed.

        But if the Juniper device is not connected to cloud, the Security Incident Response Team Tickets page displays a pop-up indicating that you must connect the device to cloud to view the list of security vulnerabilities specific to the device.

        Click OK to be redirected to the Installed Base page. To connect the device to cloud from the Installed Base page, click Adopt Devices. From the drop-down list, select the type of device (switch, router, or WAN edge) you want to adopt. Copy the outbound SSH commands and commit them on the device. For more information, see Adopt a Device.

        The security vulnerabilities page for a device also displays a banner with the total counts and percentages of critical, high, medium, and low severity vulnerabilities for the device. You can filter the advisories relevant to the device based on the severity level. Click a severity level criterion on the banner to filter the advisories for that level. For example, if you click the Critical count or the Critical Vulnerabilities percentage criteria, the advisories are filtered to display only the critical advisories for the device.

        From the Security Incident Response Team Tickets page, select an entry to view the Device SIRT Quick View pane. The Device SIRT Quick View pane displays detailed information about the advisory.

        For more information on the fields on the Security Incident Response Team Tickets page and Device SIRT Quick View pane, see Table 4.

      • Pro-Active Bug Notifications—Click the link to view information on the known software issues impacting the device.

        Note:

        If the Juniper Networks device is cloud-connected (Assured or Onboarded), the Proactive Bug Notifications page displays a list of known software issues relevant to the type of Juniper Networks device and the Junos OS version installed.

        But if a Juniper device is not connected to cloud, the Proactive Bug Notifications page displays a pop-up indicating that you must connect the device to cloud to view the list of known software issues specific to the device.

        Click OK to be redirected to the Installed Base page. To connect the device to cloud from the Installed Base page, click Adopt Devices. From the drop-down list, select the type of device (switch, router, or WAN edge) you want to adopt. Copy the outbound SSH commands and commit them on the device. For more information, see Adopt a Device.

        The Proactive Bug Notifications page displays a banner with the total counts and percentages of critical, major, and minor known software issues for the device. You can filter Proactive Bug Notifications for a device based on the risk level. Click a risk level criterion on the banner to filter the Proactive Bug Notifications for that level. For example, if you click the Critical count or the Critical Customer Risk percentage criteria, the advisories are filtered to display only the critical customer risk Proactive Bug Notifications for the device.

        From the Proactive Bug Notifications page, select an entry to view the Device PBN Quick View pane.

        For more information on the fields on the Proactive Bug Notifications page and Device Quick View pane, see Table 5.

    • GENERAL

      Displays general information about the device.

      For field descriptions, see Table 6.

    • CONTRACTS

      Displays information on the support contract for the device.

      For field descriptions, see Table 7.

    • HARDWARE END OF LIFE DATES

      Displays information on the hardware End of Life (EOL) and End of Support (EOS) milestones for the device.

      For field descriptions, see Table 8.

    • SOFTWARE END OF LIFE DATES

      Displays information on the software installed on the device.

      Note: Software EOL information is available only for cloud-connected devices.
      For field descriptions, see Table 9.
  • Access support insights reports; About the Support Insights Page.

Field Description for Data Centers Tab

Table 1 lists the fields on the Data Centers tab.

Table 1: Fields on the Data Centers Tab

Field

Description

Name Name of the Apstra data center edge device.
Registration Status Indicates the registration status of Apstra data center edge device. The edge device installed in Apstra-managed data center must be registered in Apstra Cloud Services application to receive data center event information from Apstra.
Management URL URL of the Juniper Apstra instance.
Cloud Connectivity Connectivity status of Apstra Cloud Services application with Juniper Apstra data center edge device. Apstra Cloud Services application can receive event information from Juniper Apstra only if it is connected with the edge device.
Apstra Connectivity Connectivity status of Juniper Apstra Edge with Juniper Apstra.
Flow Server Status Indicates whether the Apstra Flow Server is configured. Click Adopt Apstra Edge and enable Flow Server Details toggle button to configure Apstra Flow Server .

Field Description for Switches Tab

Table 2 lists the fields on the Switches tab.

Table 2: Fields on the Switches Tab

Field

Description

Status Status of the Apstra-managed device.
Name Name of the device.

Vendor

Manufacturer of the device.
OS Version Version of operating system installed on the device.
MAC Address MAC address assigned to the device.
MGMT IP Management IP address assigned to the device.
Model Device model; for example QFX5120-48Y.
Site Site to which the device is assigned.
Serial Number Serial number of the device.

Field Description for Installed Base Tab

Table 3: Fields on the Installed Base Tab
Field Description
Assured

Service level to which the device is onboarded.

Hover over the checkmark icon to view the states.

  • Blue checkmark—Indicates that the device is onboarded to the Assured service level.

    This service level includes access to the JSI experience. For more information. see Integrate Your Juniper Support Resources to Your Organization.

  • Grey checkmark—Indicates that the device is onboarded to the JSI service level only.

Note:

The Assured field appears blank for devices not onboarded to the organization.

Serial Number Unique ID mapped to the device.
Action Provides access to the device utilities.

When a device status is attached or assured, then a vertical ellipsis (three dots) appear in the Action field, click on the ellipsis to access the device utilities.

Product SKU Stock Keeping Unit (SKU) number assigned to the device.
Contract ID Service contract number assigned to the device.
HW EoS Date End of Service date for the device.
Sales Order Sales order number for the device.
Installed Address Location associated with the installed device.
Service SKU SKU assigned to the active support coverage associated with the device.
Contract Type Type of active support coverage provided for the device. Example: Maintenance.
Contract Start Service contract start date for the device.
Contract End Service contract end date for the device.
Ship Date Date on which the device was shipped to your company's site.
Distributor Distributor of the device.
Installed Address Address of the site where the device is installed.
HW EoL Date End of Life date for the device.
Customer PO Customer purchase order number for the device.
Model Model of the device.
Reseller Reseller of the device.
Warranty Type Warranty type associated with the device. Example: Standard Hardware Warranty.
Warranty Start Date Start date of warranty for the device.
Warranty End Date End date of warranty for the device.
Table 4: Fields on the Security Incident Response Team Tickets Page of the Device Details Page
Field Description
JSA ID Unique value that identifies the security advisory on Juniper Networks Support Portal.
Title Synopsis of the security advisory.
Severity Severity rating of the security advisory. The values are:
  • Critical

  • High

  • Medium

  • Low

Affected Models Device models affected by the security advisory.
OS Versions Affected Junos or Junos Evo versions affected by the security advisory.
Release Date Date on which the security advisory was first published.
JSA Updated Date Date on which the security advisory was last updated.
Problem Description of the security advisory.
Solution Solution for the security vulnerability described in the advisory.
Workaround Detailed explanation on how to temporarily resolve the problem.
Affected Series Identifies one or more product series affected by the security advisory.
Release Notes Short description of the security advisory.
CVSS Score Common Vulnerability Scoring System (CVSS) severity assessment score of the advisory in the range of 0-10.

This field is available on the SIRT Quick View Pane only.

View SIRT details Link to the advisory in the Juniper Networks Support Portal.

You can view this link in the SIRT Quick View Pane.

Table 5: Fields on the Proactive Bug Notifications Page of the Device Details Page
Field Description
ID Unique value that identifies the Problem Report.
Headline Synopsis of the problem.
Customer Risk Classification of the potential impact to the customer if the bug was encountered in the network. The values include:
  • Critical—Conditions that could severely affect service, capacity or traffic, billing, and maintenance capabilities.

  • Major—Conditions that could seriously affect system operation, maintenance, administration, and so on.

  • Minor—Conditions that would not significantly impair the functioning of the network or significantly affect services.

Bug Type Indicates the phase or activity during which the problem was discovered. Example: Day-1.
Trigger Describes the events that happened before or at the time the problem occurred, or the event that caused the problem.
Introduced In Junos or Junos Evo release where the problem was first found and reported.
Fixed In Junos or Junos Evo release in which the problem was resolved.
Release Notes Short description of the problem.
Restoration Indicates how the service can be restored when the problem occurs.

Values include:

  • Self-recovery—Service, traffic, or operation disruptions are automatically restored without any user intervention.

  • Not-possible—It is not possible to restore the service or traffic.

  • Manual—User intervention is required to restore the service, traffic, or operation disruption.

Restoration Steps Steps to restore the service when the problem occurs.
Workaround Detailed explanation of how to temporarily resolve the problem until a permanent resolution is available.
Workaround Provided Indicates whether a workaround for the problem is provided or not.

Values include:

  • Yes—Workaround is available and is described in the Workaround field.

  • Not-possible—There are no workarounds to the problem.

Product Family Identifies one or more products affected by the problem.
Table 6: Fields on the General Tile of the Device Details Page
Field Description
Product SKU

Stock Keeping Unit (SKU) number assigned to the device.

Installed Address Address of the site where the device is installed.
Software Version

Junos OS version installed on the device.

Note:

The field appears blank for non-cloud connected devices.

Recommended Release Recommended Junos OS software version for the device.
Last Updated Date on which the recommended Junos OS software was last updated.
Recommended Link Link to a Juniper Support Portal Knowledge Base article with a list of recommended Junos OS versions for each Juniper platform.
Table 7: Fields on the Contract Tile of the Device Details Page
Field Description
Service SKU SKU assigned to the device’s service contract.
Contract Type Type of active support coverage provided for the device. Example: Maintenance.
Start Date Date on which the service contract starts for the device.
End Date Date on which the service contract ends for the device.
Reseller Name of the reseller through which your company acquired the device.
Table 8: Fields on the Hardware End of Life Dates Tile of the Device Details Page
Field Description
End of Life Date on which the device reaches end of life.
End of Support Date on which the device reaches end of support.
Table 9: Fields on Software End of Life Dates Tile of the Device Details Page
Field Description
End of Support Date on which the Junos OS software version installed on the device reaches end of support.
End of Engineering Date on which the Junos OS software version installed on the device reaches end of engineering-level support.
First Release Shipping Date on which the Junos OS software version was first released.
Software EOL Link Link to the Junos OS Dates & Milestones page in the Juniper support website. This page contains dates of important milestones for all Junos OS versions.
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