- play_arrow Overview
- play_arrow Appliance Overview
- play_arrow Chassis
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- play_arrow Site Planning and Specifications
- play_arrow Site Preparation
- play_arrow Rack Requirements
- play_arrow Power Requirements
- play_arrow Compliance
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- play_arrow Safety and Regulatory Compliance Information
- play_arrow General Safety Information
- play_arrow Radiation and Laser Warnings
- play_arrow Installation and Maintenance Safety Information
- play_arrow Power and Electrical Safety Information
- General Electrical Safety Guidelines and Warnings
- Preventing Electrostatic Discharge Damage
- AC Power Electrical Safety Guidelines
- AC Power Disconnection Warning
- DC Power Electrical Safety Guidelines
- DC Power Disconnection Warning
- DC Power Grounding Requirements and Warning
- DC Power Wiring Sequence Warning
- DC Power Wiring Terminations Warning
- Multiple Power Supplies Disconnection Warning
- TN Power Warning
- Action to Take After an Electrical Accident
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- play_arrow Installation and Configuration
- play_arrow Installing the Appliance
- Tools and Parts Required to Install the Junos Space Appliance
- Unpacking the JA2500 Junos Space Appliance
- Mounting the JA2500 Junos Space Appliance
- Front-and-Rear Mounting the JA2500 Junos Space Appliance Flush to a Rack
- Front-and-Rear Mounting the JA2500 Junos Space Appliance Recessed in a Rack
- Midmounting the Junos Space Appliance in a Two-Post Rack
- play_arrow Connecting the Appliance
- play_arrow Performing Initial Configuration
- Booting the Junos Space Appliance
- Configuring a Junos Space Appliance as a Junos Space Node
- Configuring a Junos Space Appliance as a Standalone or Primary FMPM Node
- Configuring a Junos Space Appliance as a Backup or Secondary FMPM Node for High Availability
- Installing a Junos Space Image on a Junos Space Appliance by Using a USB Drive
- Powering Off the Junos Space Appliance
- play_arrow Changing Network and System Settings
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- play_arrow Maintenance and Replacing Components
- play_arrow Replacing Components
- Installing and Removing JA2500 Junos Space Appliance Hardware Components
- Replacing the AC Power Supply Cord on a Junos Space Appliance
- Replacing the AC Power Supply Module on a Junos Space Appliance
- Replacing the DC Power Supply Cable on a Junos Space Appliance
- Replacing the DC Power Supply Module on a Junos Space Appliance
- Replacing the Fan on a Junos Space Appliance
- Replacing the Hard Disk on a JA2500 Junos Space Appliance
- play_arrow Maintenance
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Packing a JA2500 Junos Space Appliance or Component for Shipping
If you are returning a JA2500 Junos Space Appliance or component (field-replaceable unit [FRU]) to Juniper Networks for repair or replacement, pack the item as described in this topic.
Before you begin packing the appliance or component, do the following:
Obtain a Return Materials Authorization (RMA) number for the appliance or the component. For more information, see Contacting Customer Support to Obtain Return Materials Authorization for Junos Space Appliances.
Retrieve the original shipping carton and packing materials. Contact your JTAC representative if you do not have these materials, to learn about approved packing materials.
Ensure that you understand how to prevent electrostatic discharge (ESD) damage. See Preventing Electrostatic Discharge Damage.
Packing a JA2500 Appliance for Shipping
Before you pack the JA2500 appliance, do the following:
Power off the appliance. Refer to the Powering Off the Junos Space Appliance topic for details.
Disconnect power from the appliance.
Remove the cables that connect the appliance to all external devices.
If you need to transport the JA2500 appliance to another location or return the appliance to Juniper Networks, you need to pack the appliance securely in its original packaging to prevent damage during transportation.
Ensure that you have the following parts and tools available to pack the appliance:
Phillips (+) screwdriver, number 2
ESD grounding strap
Antistatic bag
To pack the JA2500 appliance, do the following:
- If the appliance is installed in a rack, have one person support the weight of the appliance while another person unscrews and removes the mounting screws.
- Remove the appliance from the rack and place the appliance on a flat, stable surface.
- Use the screwdriver to remove the rack-mounting brackets from the appliance chassis.
- Place the appliance in an antistatic bag.
- Place the appliance inside the shipping carton.
- Place packaging foam or a cardboard tray on top of and around the appliance to ensure adequate padding.
- If you are returning accessories or field-replaceable units (FRUs) with the appliance, pack them as instructed in Packing Components of the JA2500 Appliance for Shipping.
- Close the top of the cardboard carton and seal it with packing tape.
- Write the RMA number on the exterior of the shipping carton to ensure proper tracking.
Packing Components of the JA2500 Appliance for Shipping
Ensure that you have the following parts and tools available:
Antistatic bags, one for each component
ESD grounding strap
To pack the components (FRUs) of the JA2500 appliance, follow the instructions here.
Do not stack the components of the JA2500 appliance. Return individual components in separate boxes if you cannot pack them side by side in the shipping box.
To pack the components of the JA2500 appliance, do the following:
Place individual components in antistatic bags.
Use the original packing materials if they are available. If the original packing materials are not available, ensure that the component is adequately packed to prevent damage during transit. The packing material that you use must be able to support the weight of the component.
Ensure that the components are adequately protected by wrapping them well with packing materials. Pack the component in an oversized box (if the original box is not available) with extra packing material around the unit so that the component is prevented from moving around inside the box.
Securely tape the box closed.
Write the RMA number on the exterior of the box to ensure proper tracking.
