- play_arrow Overview
- play_arrow Juniper Advanced Threat Prevention Cloud Overview
- play_arrow Juniper Advanced Threat Cloud Prevention Setup
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- play_arrow Enroll SRX Series Firewalls in Juniper ATP Cloud Web Portal
- play_arrow Enroll and Manage SRX Series Firewalls
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- play_arrow Monitor Juniper ATP Cloud Features
- play_arrow Reports
- play_arrow Hosts
- play_arrow Identify Infected Hosts
- play_arrow Threat Sources
- play_arrow Identify Hosts Communicating with Command and Control Servers
- play_arrow IoT Device Discovery and Classification
- play_arrow Reverse Shell
- play_arrow Files
- play_arrow E-mails
- play_arrow Statistics
- play_arrow DNS
- play_arrow Encrypted Traffic Insights
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- play_arrow Configure Juniper ATP Cloud Features
- play_arrow Allowlists and Blocklists
- play_arrow Email Scanning: Juniper ATP Cloud
- play_arrow File Inspection Profiles
- play_arrow Adaptive Threat Profiling
- play_arrow Feeds Configuration
- play_arrow Infected Hosts
- play_arrow Threat Intelligence Sharing
- play_arrow Misc Configurations
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- play_arrow Administration
- play_arrow Juniper ATP Cloud Administration
- Modify My Profile
- Create and Edit User Profiles
- Set Password
- Application Tokens Overview
- Create Application Tokens
- Multi-Factor Authentication Overview
- Configure Multi-Factor Authentication for Administrators
- Set Up Single Sign-on with SAML 2.0 Identity Provider
- Configure SSO Settings
- View Audit Logs
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- play_arrow More Documentation
- play_arrow ATP Cloud Tech Library Page Links
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Reset Password
If you forget your password to login to the Juniper ATP Cloud dashboard, you can reset it using a link sent by email when you click Forgot Password from the Juniper ATP Cloud login screen. The following section provides details for resetting your password securely over email.
To reset your password you must enter the realm name and a valid email address.
Once you receive your password reset email, the link expires immediately upon use or within one hour. If you want to reset your password again, you must step through the process to receive a new link.
Use this process if you have forgotten your password. If you are logged into the dashboard and want to change your password, you can do that from the Administration > My Profile page. See Modify My Profile for those instructions.
To reset your Juniper ATP Cloud dashboard password, do the following:
- Click the Forgot Password link on the Juniper ATP Cloud dashboard login page.
- In the screen that appears, enter the Email address associated with your account.
- Enter the Realm name.
- Click Continue. An email with a link for resetting your password is sent. Note that the link expires within one hour of receiving it.
- Click the link in the email to go to the Reset Password page.
- Enter a new password and then enter it again to confirm it. The password must contain an uppercase and a lowercase letter, a number, and a special character.
- Click Continue. The password is now reset. You should receive an email confirming the reset action. You can now login with the new password.
