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Juniper Mist Routing Assurance User Guide
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Marvis Conversational Interface Overview

date_range 11-Dec-24

Marvis Conversational Interface (CI) is an AI-enabled conversational interface that generates informed responses to your queries about Juniper Networks products and services.

Marvis CI is designed to serve as your first-level assistant in resolving network issues and providing relevant information about Juniper Networks products and services. Marvis CI crawls juniper.net web pages to retrieve the latest information about Juniper Networks products and services and based on contextual relevance, generates a response.

Marvis CI leverages Natural Language Processing (NLP) to facilitate dialog-based interactions. You can ask queries in natural language and Marvis CI will use natural language understanding (NLU) to analyze queries and determine the intent and generate informed and relevant responses. Marvis CI is context-aware and allows you to ask follow-up queries and clarifications to refine your initial query and its response.

If the query is related to Juniper Networks products and services, Marvis CI generates a response to the query. Along with the response, Marvis CI also provides citations to resources based on which the response is generated. You can click the citation links to explore the source materials. If the query is not related to Juniper Networks products and services, Marvis CI informs you that it is specifically designed to assist with queries related to Juniper Networks products and services.

Marvis CI is designed to provide quick, relevant, and contextually aware responses. By cross-referencing and collating information from multiple authoritative sources, Marvis CI enables users to resolve issues faster without having to depend on multiple sources to obtain the required information.

Marvis CI enables you to provide feedback on the quality and relevance of the responses that Marvis CI generates. User feedback helps Marvis CI to continuously improve its responses. Marvis CI also streamlines user interactions by providing quick access to common functions like copying the query response to clipboard, accessing citations, and resetting the conversation.

In addition, Marvis CI suggests relevant follow-up questions tailored to your current query. This ensures seamless interactions and helps you explore related topics.

Benefits of Marvis CI

  • Serves as the first-level assistant to address your queries about Juniper Networks products and services.

  • Provides an intuitive user experience by facilitating dialog-based interactions and natural conversational flow.

  • Generates contextually aware and dynamic responses based on query and past interactions.

  • Offers step-by-step guidance to troubleshoot issues or perform various tasks.

  • Allows you to ask follow-up queries and clarifications to refine your initial query and its response.

  • Provides citations to resources based on which the response is generated.

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