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Mist Premium Analytics License

You need a license to enable the Juniper Mist™ Premium Analytics features.

Activate Premium Analytics License

To activate the Juniper Mist™ Premium Analytics license, you must purchase a Juniper Mist Premium Analytics license key. You can contact your Juniper Mist representative (or write to support@mist.com) for more information. When you purchase the license key, you'll receive an order number. You must open a Juniper Mist support ticket in the Juniper Mist portal to activate the license.

Keep the order number with you when you activate the license.

To activate the Premium Analytics license:

  1. On the Juniper Mist™ portal, click the question icon near the top-right corner of page and select Support Tickets.
  2. On the Support Tickets page, click Create a Ticket.
  3. On the New Ticket page, complete these fields:
    • Ticket Type—Select Subscriptions from the drop-down menu.
    • Ticket Summary—Enter a brief description.
    • Order Number—Enter the order number that you received through an e-mail.
    • Description—Enter your organization name, organization ID, reports you are looking for, and e-mail address of each person requiring the access.
    The Juniper Mist support activates the Premium Analytics feature for your organization.

Create Support Ticket for Trial Premium Analytics License

You can opt for trial license for Premium Analytics. To request a trial license, create a support ticket in the Juniper Mist portal.
To create a support ticket for a trial license:
  1. On the Juniper Mist™ portal, click the question icon near the top-right corner of page and select Support Tickets.
  2. On the Support Tickets page, click Create a Ticket.
  3. On the New Ticket page, complete these fields:
    • Ticket Type—Select Subscriptions from the drop-down menu.
    • Ticket Summary—Enter a brief description.
    • Description—Enter your organization name, organization ID, reports you are looking for, and e-mail address of each person requiring the access.
    The Juniper Mist support provides a trial license for the Premium Analytics feature for your organization.