- play_arrow Introduction
- play_arrow Overview
- play_arrow Access and Manage Paragon Automation Account
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- play_arrow Administration
- play_arrow Introduction
- play_arrow Organization Management
- play_arrow Site Management
- play_arrow User Management
- play_arrow Inventory Management
- play_arrow Audit Logs
- play_arrow Tags
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- play_arrow Device Life Cycle Management
- play_arrow Introduction
- play_arrow Day-Wise Activities for Device Life Cycle Management
- play_arrow Field Technician User Interface
- play_arrow Onboarding Profiles
- play_arrow Plan Device Onboarding
- play_arrow View Device Onboarding
- play_arrow Device Management
- Device Management Workflow
- Device Licenses Overview
- About the Features Tab
- About the Licenses Tab
- Manage Device Licenses
- About the Software Images Page
- Upload a Software Image
- Delete a Software Image
- About the Configuration Backups Page
- Configuration Templates Overview
- About the Configuration Templates Page
- Add a Configuration Template
- Edit and Delete a Configuration Template
- Preview a Configuration Template
- Deploy a Configuration Template to a Device
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- play_arrow Observability
- play_arrow Introduction
- play_arrow Health Dashboard
- play_arrow Troubleshoot Devices
- play_arrow View Network Topology
- Network Topology Visualization Overview
- Network Visualization Options
- View Network Topology Details
- Network Table Overview
- About the Device Tab
- About the Link Tab
- About the Site Tab
- About the Tunnels Tab
- Configure a PCE Server
- Configuring PCEP on a PE Router
- Configuring Topology Acquisition Using BGP-LS
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- play_arrow Trust and Compliance
- play_arrow Introduction
- play_arrow Manage Trust Settings and Trust Scores
- Compliance Standards Overview
- About the Compliance Benchmarks Page
- About the Compliance Tailorings Page
- Example: Create a Tailoring Document for NTP Settings
- About the Compliance Checklist Page
- Add a Checklist Template
- Add Checklist for a Device
- Import Scans and Update Rule Results in a Checklist
- Trust Plans Overview
- About the Network Score Formula Page
- Trust Score Overview
- About the Network Score Page
- About the Snapshots Page
- Add a Snapshot for a Target
- play_arrow Manage Compliance Scans
- play_arrow Manage Vulnerabilities
- play_arrow Monitor Integrity
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- play_arrow Active Assurance
- play_arrow Introduction
- play_arrow Test Agents
- play_arrow Tests and Monitors
- play_arrow Test Templates
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- play_arrow Paragon Shell CLI Reference
- play_arrow Introduction
- play_arrow Operational Mode Commands
- file copy
- monitor
- request paragon backup
- request paragon cluster pods reset
- request paragon cluster upgrade
- request paragon config
- request paragon deploy
- request paragon deploy cluster
- request paragon destroy cluster
- request paragon fix-permission
- request paragon load
- request paragon repair-node
- request paragon replace-node
- request paragon restore
- request paragon running-config
- request paragon ssh
- request paragon ssh-key
- request paragon storage cleanup
- request paragon super-user password reset
- request system decrypt password
- request system reboot
- show configuration paragon cluster
- show host disk usage
- show paragon backup
- show paragon certificate expiry-date certificate-type
- show paragon cluster (o)
- show paragon cluster applications (o)
- show paragon cluster common-services ingress (o)
- show paragon cluster details
- show paragon cluster namespaces
- show paragon cluster nodes
- show paragon cluster pods
- show paragon cluster pods namespace healthbot sort
- show paragon images version
- show paragon images version namespace
- show paragon pvc details
- show paragon version
- play_arrow Configuration Mode Commands
- delete paragon cluster
- load set
- set paragon cluster applications
- set paragon cluster common-services ingress
- set paragon cluster insights victoria-metrics
- set paragon cluster install
- set paragon cluster mail-server
- set paragon cluster nodes
- set paragon cluster ntp
- set paragon cluster papi
- set paragon monitoring
- set system login
- show paragon cluster (c)
- show paragon cluster applications (c)
- show paragon cluster common-services ingress (c)
- play_arrow Troubleshooting Commands
- Troubleshoot Using the Paragon Shell CLI Commands
- request paragon support information
- request paragon troubleshooting information
- request paragon debug
- request paragon debug get-tsdb-data
- request paragon debug insights-kafka-data
- request paragon debug kafka
- request paragon debug logs
- request paragon debug logs namespace
- request paragon debug postgres
- request paragon debug redis
- play_arrow Service Orchestration
- About the Service Orchestration cMGD CLI
- set foghorn:core org-id
- set service design default version
- show service order status
- show service order as-json
- show service order as-yaml
- show service designs
- show device dependent configuration
- show insights configuration
- show configuration foghorn:customers
- show service instance lock status
- show service instance lock token
- show service projects
- show service order history
- request service project add
- request service order sync
- request network resources load
- request service order load
- request service order place
- request service order modify
- request service order delete
- request service order submit
- request service order provision
- request service design install
- request service design uninstall
- request create graphdb
- request service order set
- request service instance lock
- request service instance unlock
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View Service Instance Details
The Service-Instance-Name Details page displays details about service instances that you have created.
To navigate to the Service-Instance-Name Details page:
Click Orchestration > Instances.
The Service Instances page appears.
Select a service instance and click the service-instance-name hyperlink.
The Service-Instance-Name Details page appears.
The Service-Instance-Name page lists the following details:
General details such as name and status of the service instance; see Table 1.
Status of the last service order initiated for the instance.
Expand Components and Workflows to view the execution details of the associated service order by the service components (placement, device, insights, and active assurance) and order workflow runs. You can view:
The date and time when the tasks related to the service component was executed.
The date, time, number of times the tasks in the service order workflow was run, and the status of the task execution.
Service monitoring data to monitor the quality of L3VPN and EVPN services after provisioning, under the Active Assurance tab. See About the Active Assurance Tab.
Note:The Active Assurance tab is displayed for L3VPN and EVPN service instances only. Active Assurance monitoring is not supported for L2 circuit service in this release.
Service monitoring data to monitor the health of L2 circuit services after provisioning, under the Passive Assurance tab. See About the Passive Assurance tab.
Note:The Passive Assurance tab is displayed for L2 circuit service instances only. Passive Assurance monitoring is not supported for L3VPN and EVPN services in this release.
History of all orders generated for the instance; see About the Order History Tab.
Configurations related to device and monitoring the service; see About the Configurations Tab.
Service topology map under Map.
Table 1 lists the service instance properties displayed on the service-instance Details page.
Field | Description |
|---|---|
Name | Name of the service instance and customer for whom the service is provisioned. The name is displayed in the service-instance:customer-name format. |
Customer | Name of the customer for whom you are provisioning a service. |
Service Design | Name of the service design associated with the service instance. |
Design Version | Service design version associated with the service instance. |
Sites | Sites through which the service spans. |
Status Message | Status of the service order initiated for the service instance. For example, for a service order that is uploaded but not yet published, the status displays as Uploaded. For a device onboarding service order that is executed, the status displays as Applied configuration to device-name. |
Order ID | The ID of the last executed service order for the service instance. |
Last Modified | The date and time when the service instance was last modified. |
Last Modified By | The user who last modified the service instance. |
About the Order History Tab
The Order History tab displays a summary of all service orders associated with the service instance. You can view the date and time when an order was initiated and additional details about each service order, as described in Table 2.
Field | Description |
|---|---|
Operation | The type of operation specified in the order (create, modify, or delete). |
State | State of execution of the service order. A service order can have the following execution states:
|
Status | Status of the service order. For example, for a service order that is uploaded but not yet published, the status is Uploaded. For a device onboarding service order that is executed, the status displays as Applied configuration to device-name. |
Device Count | Number of devices on which the service order is executed. |
Edited By | Name of the user who initiated the order. |
SD Version | Service design version associated with the service order. |
View Content | You can view the contents of the service order by clicking the View Content hyperlink. |
About the Configurations Tab
The Configurations tab displays the configurations for the service components (device, Paragon Insights, and Paragon Active Assurance). See Table 3 for information about the fields.
Field | Description |
|---|---|
Device | Displays the list of devices on which the service is provisioned. Click a device-name to view the device configurations on the right side of the tab. |
Insights | Displays the passive monitoring configurations for monitoring the service. Click the service-order to view the configurations on the right pane. |
Active Assurance | Displays the Active Assurance configurations for testing the service. Click the service-order to view the configurations on the right pane. |
The service components appear on the left side of the tab. Click a component to view the component-specific configuration on the right side of the tab. The right pane also displays the following tabs:
Outline—Displays the summarized outline of the selected configuration file. Expand the outline sections to view more details.
Search—Allows you to search for specific content in the configurations file. Enter the search term in the text field and press Enter. The search results are displayed in the same section.
About the Active Assurance Tab
The Active Assurance tab provides information about the status of Active Assurance Tests and Monitors that are used to monitor the service after it is provisioned, by measuring network traffic for the service.
See Table 4 for information about the fields.
The Active Assurance tab is displayed for L3VPN and EVPN service instances only. Active Assurance monitoring is not supported for L2 circuit service in this release.
Field | Description |
|---|---|
Tests | The Tests column displays the following data:
To view details about the Tests, click the hyperlinked number for total number of Tests run. You are directed to the Tests page (Observability > Active Assurance > Tests) where you can see details of the Tests. See About the Tests Page. |
Monitors | The Monitors column displays the following data:
To view details about the Monitors, click the hyperlinked number for total number of Monitors. You are directed to the Monitors page (Observability > Active Assurance > Monitors) where you can see details of the Monitors. See About the Monitors Page. |
About the Passive Assurance tab
The Passive Assurance tab displays the results of health checks that Paragon Automation does after an L2 circuit service is provisioned. Paragon Automation monitors the health of the service and its components, such as physical and logical interfaces. For more information about the data displayed in the Passive Assurance tab, see View VPN Service Health Monitoring Data.
The Passive Assurance tab is displayed for L2 circuit service instances only. Passive Assurance data is not displayed for L3VPN and EVPN services in this release.
