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Juniper Security Director Cloud Status Portal Overview
The Juniper Security Director Cloud status portal displays the operational status of the following services:
- Security Director Cloud
- Secure Web Gateway
- Cloud Firewall
- Cloud Access Security Broker
- Advanced Threat Prevention
It also displays information about maintenance activities and the list of reported incidents. To receive email notifications about incidents and maintenance activities, click Receive Update Notifications.
You can access the status portal by one of the following ways:
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Click Status Portal in the login page footer.
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Log in to your account, click the username in the top-right corner in the header, and then click Go to SD Cloud status portal.
Services
The following color coding indicates the duration of service downtime:
- Yellow—Between 1-20 minutes
- Orange—Between 20-40 minutes
- Red—Between 40-60 minutes or longer
- Gray—No data about downtime or the service status
Incidents
The widget on the INCIDENTS page displays the total number of incidents reported, and the number of resolved and unresolved incidents. The reported incidents are displayed in reverse chronological order with information about the affected region and resolution status.
Maintenance
The widget on the MAINTENANCE page displays the total number of scheduled maintenance activities, and the number of activities completed and in-progress. The activities are displayed in reverse chronological order along with their description and status.