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About the Monitors Page

To access this page, click Observability > Active Assurance > Monitors.

Monitors are entities that you configure to indefinitely measure metrics (such as response time and packet loss). A Monitor contains only one Step and a Step can have multiple Tasks. For more information on Monitors, see Tests and Monitors Overview.

You (superusers and network administrators) can use the Monitors page to view the list of Monitors that the Test Agents run in your network and view the details of each Monitor. You can also view the following widgets on the Monitors page:

  • Urgent actions needed—Displays the total number of Monitors that need immediate action or intervention to resolve one or more critical issues.

  • Actions needed—Displays the total number of Monitors that need action or intervention to resolve major issues, but not immediately.

  • Total—Displays the total number of Monitors that you have created in the network.

  • Running—Displays the total number of Monitors that are running in the network.

Tasks You Can Perform

You can perform the following tasks on the Monitors page:

  • View details of a Monitor—You can view the list of all the Monitors in your network and the details of these Monitors.

    To view the details of a Monitor, select a Monitor and click More > Details. You can also hover over the Monitor-Name and click the Detailed View icon. The Monitor Details pane appears on the right side of the page displaying the Monitor details.

    On the Monitor Details pane, you can:

    • Copy API Request URL—You can copy the API Request URL so that you can reuse the copied API request URL to fetch the Monitor details when you restart the Monitor.

    • View information such as, name, description, tags, ID, creation, and execution status of the Monitor.

    • Edit the name, description, and tags of the Monitor.

    Click the Close (x) icon to close the pane.

  • View details of a Monitor—You can view the list of all the Monitors that you have run and the details of a selected Monitor. Table 1 describes the fields on the Monitors page.

    Click a Monitor-Name to view the details of the Monitor. For more information, see About the Monitor-Name Page.

  • Create a Monitor. See Create a Monitor.

  • You can also perform the following tasks on this page:

    • Sort, resize, or re-arrange columns in a table (grid).

      Note:

      Sort functionality does not work for Created By, Updated By, Last Started By, Last Stopped By and Tags.

    • Show or hide columns in the table or reset page preferences, using the vertical ellipsis menu.

    • Filter the data displayed in the table—Click the filter icon (funnel) and select whether you want to show or hide advanced filters. You can then add or remove filter criteria, save criteria as a filter, apply or clear filters, and so on. The filtered results are displayed on the same page.

    For more information, see GUI Overview.

Table 1: Fields on the Monitors Page
Fields Description
Name

The name of the Monitor that you specified when you created the Monitor.
Description

The description of the Monitor that you specified when you created the Monitor.

Status

 The statuses for the Monitor are:

  • Started—The Test Agent has initiated a Monitor.

  • Running—The Test Agent is running the Monitor.

  • Error—The Test Agent has encountered an error while executing the Monitor. The errors can be anything from a Test Agent being offline to a metric configuration failure or a timeout.

  • Stopped—The Test Agent has stopped running the Monitor.

Requested Status

The expected status of the Monitor.

Created By

The username (e-mail address) of the user who has created the Monitor.

Updated By

The username (e-mail address) of the user who has updated the Monitor.

Created

The date and time when the Monitor was created. The timestamp is displayed in the following format: Month DD, YYYY, HH:MM:SS AM/PM.

For example, Feb 5, 2024, 4:29:52 PM.

Last Started

The date and time when the Monitor was last started. The timestamp is displayed in the following format: Month DD, YYYY, HH:MM:SS AM/PM.

For example, Feb 5, 2024, 4:29:52 PM.

Last Updated

The latest date and time when the Monitor was last updated. The timestamp is displayed in the following format: Month DD, YYYY, HH:MM:SS AM/PM.

For example, Feb 5, 2024, 4:29:52 PM.

Tags

The tags you have configured for the Monitor in the key:value format.

By default, only two tags are displayed in column. To view more than two tags, click + Number more.

A tag is a key-value pair in which the key signifies a category for which you configure a value. The value is an identifier for the category.

Examples of key-value pairs are device and device name (edgedevice:acx7000), site and site name (site:Bengaluru).

You can configure tags for a Monitor at the time of creating a Monitor.

Last Started By

The username (e-mail address) of the user who started the Monitor lately.

Last Stopped

The date and time when the Monitor was last stopped. The timestamp is displayed in the following format: Month DD, YYYY, HH:MM:SS AM/PM.

For example, Feb 5, 2024, 4:29:52 PM.

Last Stopped By

The username (e-mail address) of the user who has stopped the Monitor lately.

Events

The total number of Monitor-related events generated by Paragon Automation.

The Events column display the number of issues that are related to Monitors or measurements related to Monitors. It also displays icons representing different severity levels in the order of priority. The highest priority is marked as Critical, indicating the most urgent issues, while the lowest priority is labeled as Informational, signifying minor notifications.

Click the Event-Number-link and the Events page appears displaying the list of Monitor-related events generated by Paragon Automation. For more information, see Table 2.
Table 2: Description of fields on the Events Page
Field Description
Severity

The severity level of the event that is raised by Test Agents.

The following are the severity levels:

Critical—Indicates that the event is critical and the issue needs immediate attention.

Error—Indicates that the issue that has caused the event needs to be fixed and requires immediate attention and troubleshooting.

Warning—Indicates that the issue that has caused the event needs to be fixed but does not require immediate attention.

Info—Indicates the progress of a task and provides information on the event. The informational event does not require immediate attention.
Description

The description that you specified when you configured the evaluation criteria for a Test.
Raise Time

The date and time when the event was generated. The timestamp is displayed in the following format: Month DD, YYYY, HH:MM:SS AM/PM.

The date and time is displayed according to the Raise delay you specified when you configured the evaluation criteria for a Test.

For example, Sep 5, 2024, 4:29:52 PM.
Clear Time

The date and time when the event was cleared. The timestamp is displayed in the following format: Month DD, YYYY, HH:MM:SS AM/PM.

The date and time is displayed according to the Clear delay you specified when you configured the evaluation criteria for a Test.

For example, Sep 5, 2024, 4:29:52 PM.

Subject

The details of the event generated is displayed in JSON format. It displays various IDs that are related to the event like Test Agent ID, Test ID, Task ID, Stream ID, and so on. To view the details, click show hyperlink.

Data

The details of the evaluation criteria associated with the event generated. To view data, click show hyperlink.

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