About the Service Instances Page

Tasks You Can Perform

You can perform the following tasks on the Service Instances page:

• View details of service instances.

  Use one of the following options to view details about a service instance:

  • To view service details in a pop-up pane on the right:

    • Hover over the service instance and click the Details icon that appears next to the service instance name.

    • Select the service instance and click More > Detail.

    The service-instance-name pane appears on the right side of the GUI. Use the scroll bar at the bottom to scroll left to right or click X to close the pane. For information about the details of the fields, see Table 2.

    To view the service instance details in JSON format, click the JSON View hyperlink on the details pane.

    To view the network resources allocated for the service instance, click the Placement Resources hyperlink on the details pane.

  • Click the service-instance-name hyperlink and view details on the service-instance-name Details page. See View Service Instance Details.

• Create service instances:

  • Create L3VPN service instances. See Add an L3VPN Service Instance.

  • Create EVPN service instances. See Add an EVPN Service Instance.

  • Create L2 circuit service instances. See Add an L2 Circuit Service Instance.

• Modify service instances. See Modify a Service Instance.

• Provision a service instance

  To provision a service instance, select the service instance and click Provision. Paragon Automation generates a corresponding service order to activate the provisioning workflow. You can view the service order in the Service Orders page (Orchestration > Monitoring > Service Orders) and monitor the execution of the corresponding workflow on the Workflows (Orchestration > Monitoring > Workflows) page.

  Note:

  You can also schedule the date and time for provisioning a service when you are creating or modifying a service instance. The Provision option is disabled if you schedule the provisioning of a service instance. The service is provisioned automatically at the scheduled date and time.

• Deprovision a service—To delete or deprovision a service from your network, select the service instance and click More > Deprovision. Click Yes when prompted for confirmation.

• Upgrade the version of the service design that is associated with a service instance. See Upgrade Service Design Version for a Service Instance.

• Export details of a service instance in the JSON format—To export a service instance in the JSON format and save it on your local system, select the service instance and click More > Export. The plan.service-instance-name.json file is downloaded to your local system.

• Assign placement options for service instances—To automatically assign placement or resource allocation options for an L3VPN or EVPN service instance, select the service instance and click More > Update Placements,

  Placement options can also be assigned when you are creating or modifying a service instance by using the GUI or service orchestration cMGD CLI. See Manage Placement Configurations for Service Instances.

• Filter the data displayed in the table—Click the filter icon (funnel) and select whether you want to show or hide advanced filters. You can then add or remove filter criteria, save criteria as a filter, apply or clear filters, and so on. The filtered results are displayed on the same page.

• Search by using keywords—Click the search icon (magnifying glass), enter the search term in the text box, and press Enter. The search results are displayed on the same page.

• Show or hide columns in the table or reset page preferences, using the vertical ellipsis menu.

• Sort, resize, or re-arrange columns in a table (grid).

  Note:

  Sort functionality is not available for the Customer, Devices, Device Count, Sites, and Last Modified By columns.

• Set the number of rows to be displayed in the table—Click the Display drop-down at the bottom-right corner of the Service Instances table to set the number of rows (15, 30, 50, or 100) to be displayed in the table. The default number of rows displayed is 15.

  Use the arrow heads to traverse through the pages or enter a page number to view the entries listed on that page.

• Set auto refresh frequency—Click the Refresh icon at the bottom-left corner of the Service Instances table to view the most recent updates.

  You can also auto refresh the table to view updated details. To set auto refresh frequency:

  1. Click the horizontal ellipsis near the Refresh icon.

  2. Select auto refresh frequency from the available options (30 seconds, 1 minute, 3 minutes, and 5 minutes).

     The next refresh time is displayed near the Refresh icon.

  To turn off auto refresh, click the horizontal ellipsis and click Off.

Field Descriptions

Table 1 lists the fields on the Service Instances page.

Table 1: Fields on the Service Instances Page

Field	Description
Name	Name of the service instance.
Customer	Name of the customer for whom you are provisioning the service.
Service Design	Name of the service design associated with the service instance.
Design version	Service design version associated with the service instance.
Devices	Hostnames of the devices on which you are provisioning the service.
Device Count	Number of devices on which you are provisioning the service.
Sites	Sites that connect to the service.
Order State	The execution state of the service order generated for the service instance. A service order can have the following execution states: Processing—The service order is in the process of being executed. Success—The service order is successfully executed. Success with warnings—The service order is successfully executed but certain tasks in the workflow have failed. You can view the tasks that have failed and take appropriate action if required. To view detailed task logs, navigate to the Orchestration > Workflows > Workflow-Run-Name page. See View Workflow Run Details. Failed—The service order has failed to execute. For example, a service order fails to execute if a PE device through which the service spans is disconnected. The order state is then displayed as Failed.
Status	The provisioning status of the service instance. A service instance can have one of the following provisioning states: Feasibility Checked—The service instance is created, but the provisioning workflow has not been activated. Scheduled—The provisioning workflow is scheduled to be executed at a future date and time. You must set a present or future date and time to schedule provisioning of a service. When a service instance is scheduled, it is locked and cannot be modified until the schedule is canceled or executed. Designed—Possible placement or resource allocation options are assigned for the service instance, but the resources are not yet reserved or allocated. Reserved—Resource allocation for the service instance is complete. Provisioning—The service instance is being provisioned with the allocated resources. Active—The service configurations are successfully applied on the devices. Inactive—The service is deactivated and only the delete service order is accepted for the deactivated service. Blocked—Service configurations failed to apply on any device or on Active Assurance and Insights instances. Terminated—The service instance has been deleted.
Status Message	Additional information about the status of the service order initiated for the service instance. The status is Uploaded after the service instance is saved (either after creating or modifying).
Scheduled Time	The date and time when the service instance is scheduled to be provisioned. The date and time are displayed only if you have scheduled provisioning of the service instance.
Last Modified	The date and time when the service instance was last modified.
Last Modified By	Name of the user who last modified the service instance.

Table 2: Fields on the service-instance-name Pane

Field	Description
Name	Name of the service instance.
Customer	Name of the customer for whom you are provisioning the service.
Service Design	Name of the service design associated with the service instance.
Design Version	Service design version associated with the service instance.
Sites	Sites that connect to the service.
Status Message	Information about the status of the service order initiated for the service instance. The status is Uploaded after the service instance is saved (either after creating or modifying).
Order ID	Unique alphanumeric ID assigned to the service order generated for the service instance.
Scheduled Time	The date and time when the service instance is scheduled to be provisioned. The date and time are displayed only if you have scheduled provisioning of the service instance.
Last Modified	The date and time when the service instance was last modified.
Last Modified By	Name of the user who last modified the service instance.