- play_arrow Introduction
- play_arrow Overview
- play_arrow Access and Manage Paragon Automation Account
-
- play_arrow Administration
- play_arrow Introduction
- play_arrow Organization Management
- play_arrow Site Management
- play_arrow User Management
- play_arrow Inventory Management
- play_arrow Audit Logs
- play_arrow Tags
-
- play_arrow Device Life Cycle Management
- play_arrow Introduction
- play_arrow Day-Wise Activities for Device Life Cycle Management
- play_arrow Field Technician User Interface
- play_arrow Onboarding Profiles
- play_arrow Plan Device Onboarding
- Network Implementation Plan Overview
- About the Network Implementation Plan Page
- Allocate a Device as a Resource
- Add Network Resource Pools
- Add a Network Implementation Plan
- Publish a Network Implementation Plan
- Offboard a Network Implementation Plan
- Edit a Network Implementation Plan
- Update the Network Implementation Plan and Recreate Service Instances After Upgrade
- View Network Resources
- play_arrow View Device Onboarding
- About the Onboarding Dashboard
- Move a Device to Production
- View Results of Automated Device Tests
- Identity and Location Data of a Device
- Remote Management Data and Test Results
- Hardware Data and Test Results
- Interfaces Data and Test Results
- Software Data and Test Results
- Configuration Data and Test Results
- Routing Data and Test Results
- Device Connectivity Data and Tests Results
- play_arrow Device Management
- Device Management Workflow
- Device Licenses Overview
- About the Features Tab
- About the Licenses Tab
- Manage Device Licenses
- About the Software Images Page
- Upload a Software Image
- Delete a Software Image
- About the Configuration Backups Page
- Configuration Templates Overview
- About the Configuration Templates Page
- Add a Configuration Template
- Edit and Delete a Configuration Template
- Preview a Configuration Template
- Deploy a Configuration Template to a Device
-
- play_arrow Observability
- play_arrow Introduction
- play_arrow Health Dashboard
- play_arrow Troubleshoot Devices
- play_arrow View Network Topology
- Network Topology Visualization Overview
- Network Visualization Options
- View Network Topology Details
- Network Table Overview
- About the Device Tab
- About the Link Tab
- About the Site Tab
- About the Tunnels Tab
- Dynamic Topology Workflow
- Configure a PCE Server
- Configuring PCEP on a PE Router
- Configuring Topology Acquisition Using BGP-LS
-
- play_arrow Trust and Compliance
- play_arrow Introduction
- play_arrow Manage Trust Settings and Trust Scores
- Compliance Standards Overview
- About the Compliance Benchmarks Page
- About the Compliance Tailorings Page
- Example: Create a Tailoring Document for NTP Settings
- About the Compliance Checklist Page
- Add a Checklist Template
- Add Checklist for a Device
- Import Scans and Update Rule Results in a Checklist
- Trust Plans Overview
- About the Network Score Formula Page
- Trust Score Overview
- About the Network Score Page
- About the Snapshots Page
- Add a Snapshot for a Target
- play_arrow Manage Compliance Scans
- play_arrow Manage Vulnerabilities
- play_arrow Monitor Integrity
-
- play_arrow Active Assurance
- play_arrow Introduction
- play_arrow Test Agents
- play_arrow Tests and Monitors
- play_arrow Test Templates
-
- play_arrow Paragon Shell CLI Reference
- play_arrow Introduction
- play_arrow Operational Mode Commands
- file copy
- monitor
- request paragon backup
- request paragon cluster pods reset
- request paragon cluster upgrade
- request paragon config
- request paragon deploy
- request paragon deploy cluster
- request paragon destroy cluster
- request paragon fix-permission
- request paragon load
- request paragon repair-node
- request paragon replace-node
- request paragon restore
- request paragon running-config
- request paragon ssh
- request paragon ssh-key
- request paragon storage cleanup
- request paragon super-user password reset
- request system decrypt password
- request system reboot
- show configuration paragon cluster
- show configuration paragon cluster applications (o)
- show configuration paragon cluster common-services (o)
- show host disk usage
- show paragon backup
- show paragon certificate expiry-date certificate-type
- show paragon cluster (o)
- show paragon cluster details
- show paragon cluster namespaces
- show paragon cluster nodes
- show paragon cluster pods
- show paragon cluster pods namespace healthbot sort
- show paragon images version
- show paragon images version namespace
- show paragon pvc details
- show paragon version
- play_arrow Configuration Mode Commands
- delete paragon cluster
- load set
- set paragon cluster applications
- set paragon cluster common-services ingress
- set paragon cluster insights victoria-metrics
- set paragon cluster install
- set paragon cluster kubernetes
- set paragon cluster mail-server
- set paragon cluster nodes
- set paragon cluster ntp
- set paragon cluster papi
- set paragon monitoring
- set system login
- show paragon cluster (c)
- show paragon cluster applications (c)
- show paragon cluster common-services ingress (c)
- play_arrow Troubleshooting Commands
- Troubleshoot Using the Paragon Shell CLI Commands
- request paragon support information
- request paragon troubleshooting information
- request paragon debug
- request paragon debug get-tsdb-data
- request paragon debug insights-kafka-data
- request paragon debug kafka
- request paragon debug logs
- request paragon debug logs namespace
- request paragon debug postgres
- request paragon debug redis
- play_arrow Service Orchestration
- About the Service Orchestration cMGD CLI
- set foghorn:core org-id
- set service design default version
- set dag state failed
- show service order status
- show service order as-json
- show service order as-yaml
- show service designs
- show device dependent configuration
- show insights configuration
- show configuration foghorn:customers
- show service instance lock status
- show service instance lock token
- show service projects
- show service order history
- show airflow dags
- show airflow dag-runs
- show paragon orgs
- request service project add
- request service order sync
- request network resources load
- request service order load
- request service order place
- request service order modify
- request service order delete
- request service order submit
- request service order provision
- request service design install
- request service design uninstall
- request create graphdb
- request service order set
- request service instance lock
- request service instance unlock
-
ON THIS PAGE
About the Service Orders Page
The Service Orders page is an inventory of service orders that Paragon Automation generates for provisioning or deleting network services. A service order specifies the type of operation that you want to implement for a service instance. Paragon Automation generates service orders when you perform the following operations:
Create a service instance—A create service order is generated when you create a service instance.
Modify a service instance—A modify service order is generated when you modify an existing service instance.
Delete a service instance—A delete service order is generated when you delete or deprovision a service instance.
You can create or modify a service instance, save and provision the instance. A corresponding service order is generated to provision the new or modified service in the network. Deleting a service by selecting the service instance and clicking More > Deprovision on the Service Instances page generates a delete service order.
Each type of service order has a corresponding workflow that Paragon Automation activates after you provision a service instance. For example, when you provision a newly added service instance, Paragon Automation activates the create workflow to provision the service. Similarly, the modify and delete workflows are activated when you provision a modified service instance and delete a service instance respectively. Paragon Automation processes only a single service order for a service instance at any given time. If you provision more than one service order for a service instance at a given time, the additional service orders are queued.
Paragon Automation generates service orders for:
Onboarding and offboarding devices
Creating, modifying, or deleting network services
Creating, modifying, or deleting resource pools for auto allocation when provisioning services
The Service Orders page lists all service orders that Paragon Automation generates. You can view details such as the service order name, operation type, execution state, and so on.
To access the Service Orders page, click Orchestration > Service Orders.
Tasks You Can Perform
View a list of all service orders that you initiated. See Table 1.
View details of each service order—To view details of each service order, click the Details icon that appears next to the service order name when you hover on the service order. The service-order-name pane appears on the right side of the page. The pane lists details about the service order and includes information such as the order properties and status.
You can also view the service order in the JSON format by clicking More > JSON View. See Table 2.
Note:The Order Status section of the service-order-name pane displays information only if the service order is provisioned. If a service order is uploaded but not provisioned, the Order Status does not display any information.
Filter the data displayed in the table—Click the filter icon (funnel) and select whether you want to show or hide advanced filters. You can then add or remove filter criteria, save criteria as a filter, apply or clear filters, and so on. The filtered results are displayed on the same page.
Search by using keywords—Click the search icon (magnifying glass), enter the search term in the text box, and press Enter. The search results are displayed on the same page.
Sort, resize, or re-arrange columns in a table (grid).
Show or hide columns in the table or reset page preferences, using the vertical ellipsis menu.
Set the number of rows to be displayed in the table—Click the Display drop-down at the bottom-right corner of the Service Orders table to set the number of rows (15, 30, 50, or 100) to be displayed in the table. The default number of rows displayed is 15.
Use the arrow heads to traverse through the pages or enter a page number to view the entries listed on that page.
Set auto refresh frequency—Click the Refresh icon at the bottom-left corner of the Service Orders table to view the most recent updates.
You can also auto refresh the table to view updated details. To set auto refresh frequency:
Click the horizontal ellipsis near the Refresh icon.
Select the refresh frequency from the available options (30 seconds, 1 minutes, 3 minutes, and 5 minutes).
The next refresh time is displayed near the Refresh icon.
To turn off auto refresh, click the horizontal ellipsis and click Off.
Field Descriptions
Table 1 lists the fields on the Service Orders page.
Field | Description |
|---|---|
Name | Name of the service order. |
Order ID | Unique alphanumeric ID assigned to a service order. |
Customer | Name of the customer for whom the service order is executed. |
Operation | Type of operation for which the service order is executed. Service orders are executed when you perform the following operations for a service instance:
|
Service Design | Name of the service design associated with the service order. |
Design Version | Service design version associated with the service order. |
State | State of execution of the service order. A service order can have the following execution states:
|
Status | The status of all service orders that you upload and provision. For example, for a service order that is uploaded but not yet provisioned, the status displays as Uploaded. For a device onboarding service order that is executed, the status displays as Applied configuration to device-name. |
Workflow Run ID | Unique ID assigned to a workflow run associated with a service order. Click the workflow run ID hyperlink associated with a service order to view details about the workflow run on the Workflow Runs List page. See View Workflow Run Details. |
Upload Time | The date and time when the service order was generated. |
Edited By | Name of user who provisioned the service instance that generated the service order. |
Field | Description |
|---|---|
Properties | |
Name | Name of the service order. |
Status | Status of the service order. |
Order Id | Unique alphanumeric ID assigned to the service order. |
Last Modified | Date and time when the service instance related to the service order was last modified. |
Last Modified By | Name of the user who last modified the service instance associated with the service order. |
Order Status | |
Status | State of execution of the service order:
|
Components | Lists the components of a service order and the tasks executed as part of the service order workflow, for each component:
To view details about the workflow run tasks associated with a component, click the View Workflow Run hyperlink below the component heading. The Workflow Runs List opens and you can view details about the workflow runs and task logs. See View Workflow Run Details. |
Workflow | Click Workflow to view the complete workflow and task execution status of the service order. To view details about the workflow run tasks, click the View Workflow Run hyperlink. The Workflow Runs List opens and you can view details about the workflow runs and task logs. See View Workflow Run Details. |
