Set the Engagement Dwell Limits and Schedule for a Site

date_range 01-Oct-24

When you enable engagement analytics for a Juniper Mist™ site, the Engagement Analytics page displays details about client activity for the organization, site, floorplan, and zone. You set up this feature in the site configuration.

From the left menu, select Organization > Admin > Site Configuration.
Select the site that you want to set up.
Under Engagement Analytics, enable this feature, define the categories, and set the monitoring periods.
Note:
If you disable this feature for all sites, Engagement Analytics is no longer available on the Analytics menu.
- Define each category by entering the Min dwell and Max dwell times in seconds. The highest value that you can enter is 86,400 seconds (24 hours).
  
  These categories are used to segment the bar graphs on the Engagement Analytics page. Define each category based on the time frames that are relevant at the selected site. For example,
  at a small boutique, you might define a Customer as someone who stays between 3 minutes (180 seconds) and 30 minutes (1800 seconds). At a large furniture store, you might define a Customer as someone who stays between 15 minutes (900 seconds) and 3 hours (10800 seconds).
- To set the periods when Juniper Mist collects data, set the Start and End times for each day. For example, you might want to collect data only during your posted business hours. For continuous monitoring, select 12:00 AM as the Start and End times every day.
  
  Note:
  This setting affects all zone-based location data, including occupancy analytics and zone-event webhooks. Data is only collected during the specified days and times.
Click Save.

Other Setup Tasks for Engagement Analytics

For full access to all features on the Engagement Analytics page, also complete these tasks:

Set up your floorplans.
Add zones to your floorplans.

For help with floorplan setup, see the Juniper Mist Location Services Guide.

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