Understanding the Service View Tasks Pane in Build Mode

The Tasks pane in Service View contains all the operations that you can perform to create the network managed by Junos Space Connectivity Services Director by using the prestaging process that discovers devices in the Junos Space database and assigns roles to those devices and their interfaces. In Build mode, you can use the Tasks pane to define service definitions, which specify the service parameters for the devices or endpoints and associated interfaces for controlling traffic flow.

Click a specific task to begin that task. Not all tasks are available in the Service View when you launch it the first time. Depending on the service definitions that you create, those configured service definitions are displayed under the corresponding service trees, such as E-LAN or IP, in the task pane. Service View tasks are divided into the following categories in the Tasks pane.

• Key Tasks—Connectivity Services Director enables you to group the tasks that you perform frequently and create a list of key tasks. The most preferred tasks that you want to do while using the Service View are listed under Key Tasks. You can add tasks from the service task menu to the Key Tasks category. The Key Tasks category is a duplicate of the added tasks from the Service Provisioning and Service Design tasks menu. You can add any task from the Tasks pane to the Key Tasks list by selecting a task and clicking the plus (+) sign that appears adjacent to the task. For some modes, you can see that Connectivity Services Director has predefined some key tasks for you. You can also modify this set of tasks to suit your requirements. This modification feature is available in the Task pane irrespective of your current mode, scope, or view.

• Manage Service Templates (accessible from the Services Activation Director GUI)—Provides a powerful mechanism to configure advanced service-related options that are not exposed via the service order creation workflow. Create and attach one or more service templates to a service definition to define any provisioning-related configuration option beyond the current coverage of Connectivity Services Director.

• Service Design—Enables you to create and manage service definitions and service templates. A service definition specifies the attributes that are common among a group of service orders that have similar service requirements. Service templates are specific to service definitions. Both are specific to service types, so that if you are dealing with an IP service type, for example, both your service definition and service template must be of that type.

• Manage Service Definitions—Provides a set of predefined service definitions for E-Line services, multipoint-to-multipoint (full mesh) services, point- to-multipoint (hub and spoke) services, and RSVP LSP services. These service definitions are capable of providing the basis for most of the service orders your organization will need to create.

• View Services—Enables you to view the configured E-Line, IP, and E-LAN services by the service types and the service statuses. In the View pane, if you select the Connectivity item in the tree under Network Services, without expanding the tree and selecting a specific service type, such as E-Line Services, IP Services, or E-LAN Services, the top pane displays a set of five pie charts that enable you to view the different service orders configured, and their associated audit and monitoring statuses. The FA Status chart displays the functional audit status for the service orders. The Device State graph displays the statuses of devices on which services are being provisioned and commissioned. The Fault Status chart displays the connectivity fault management details for the service orders. The SLA Status chart displays the service-level agreement details for the service orders. The PM Status chart displays the performance management details for the service orders. The count or percentage of service orders in the pie chart segments sum up to the total number of configured service orders. Mouse over each segment of the pie to view the number corresponding to the percentage of service orders for each of the charts. These charts provide a visual overview of customers and service orders on your network, and enables you to quickly access related and commonly needed information. For example, you can check for failed service orders and then access a list of failed requests so you can begin to take restoration measure.

• View LSPs—Enables you to view the configured RSVP LSP services.

• View Details—Enables you to view comprehensive information about the configured parameters of a service.

• Audit/Results—Enables you to run configuration and functional audit operations, and view the results of the audit job.

  • Configuration Audit—Enables you to perform a configuration audit and view the results of the operation. A configuration audit can help you determine whether the service configuration on the device has been changed out of band.

  • Functional Audit—Enables you to perform a functional audit and view the results of the operation.

  • Troubleshoot—Enables you to run the operational scripts that are either created or imported to the platform from the local machine before you start troubleshooting the services or you can run the scripts that are of local type directly from the Functional Audit Result window by clicking the Troubleshoot button.

• Prestage Devices—Enables you to change the device and interface role assignments, view prestaging rules, and manage resource pools.

  • Prestage Devices—Enables you to assign network provider edge (N-PE) and provider (P) roles to devices and user-to-network interface (UNI) roles to interfaces.

  • Prestage Rules—Enables you to view the prestaging rule details.

  • Manage Resources—Enables you to view resource pools, such as IP addresses and VLANs, and create IP address pools to be used in services.

• Customer—Displays the tasks that you can perform to manage customers

  • Add Customers—Enables you to add new customers on the system before you can provision and activate a service order for each of them.

  • Delete Customer—Enables you to delete a previously created customer.

  • View Customer—Enables you to view customers for which service orders need to be configured and deployed.